Assisant Vice President Product Specialist - Sales Management Office Small Medium Enterprises

Business Functions

DBS Bank is committed to supporting the growth of Small and Medium-sized Enterprises (SMEs) across Asia. Our Institutional Banking Group provides a comprehensive suite of financial solutions, including cash management, loan facilities, trade financing, risk protection, and capital market instruments, to help SMEs thrive domestically and regionally. This role is crucial to scaling our SME lending franchise in a key market.

Job Purpose

To drive growth in new-to-bank and existing-to-bank customer acquisition and revenue generation, with a particular focus on the SME segment, by leveraging data-driven insights, optimizing digital channels, and managing strategic partnerships.

Key Accountabilities

Lead the Sales Management Office (SMO) and drive the team for following outcomes :

• Lead Generation for NTBs and NTPs :
• Work with different data partners/data chapter for enriched leads
• Lead Management and tracking
• Lead Analytics for efficiency/ better conversion
• Run different Campaigns for sales team to ensure maximum conversion
• R&R contest for generating incremental business
• ETB :
• Cross-sell of products and customer wallet growth through data led initiatives
• One Bank Initiatives
• Maximise NDS channel for logins/Ac opening, work on specific campaigns
• Drive BANCA cross-sell | CBG Treasures
• Leverage Treasures customers for SME cross-sell
• Onboard to Operate:
• Create winning proposition for NTB onboarding working closely with Product Partners
• Managing through Journey
• Drive the SME MTJ and work closely with SL/Region for PMA outcomes
• SPOC for driving SME Operating model
• Referral Partner Governance
• Act as Service Delivery Manager to oversee the onboarding /governance of Referral Partners
  
  

• 12 – 15 Years of experience in Product role/ SMO role
• Experience working on Lead management, Lead Analytics, Lead tracking
• Experience working on Sales team Campaign
• Team Management experience will be added advantage
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, interpersonal, and presentation skills