Outbound Team Lead-Logistics

We are looking for an Outbound Team Lead for our Daraz Mart Warehouse in Raiwind.

• Operations Oversight: Oversee order picking, packing, sorting, quality checking, staging, and final loading of outbound shipments.
• Team Management: Assign daily tasks, manage break schedules, monitor labor allocation, and adjust staffing based on real-time order volume.
• Performance & Coaching: Train new hires, conduct daily huddles, provide regular feedback on speed and accuracy, and handle initial performance issues.
• Quality & Error Resolution: Investigate shipping mistakes, missing inventory, or damaged goods, and act as the main escalation point for floor exceptions.
• Safety & Compliance: Enforce warehouse safety rules, standard operating procedures (SOPs), and equipment checklists (such as pallet jacks or forklifts).
• Cross-Department Coordination: Communicate with Inbound, Inventory Control, Transportation, and Customer Service teams to clear bottlenecks.
  
  

• Education: Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Experience: 2 to 3 years of hands-on experience in a warehouse, e-commerce, or distribution center environment, including previous supervisory or team lead responsibilities.
• Shift Flexibility: Willingness to work in rotating shifts, including day, night, or weekend operations, and extended hours during peak/high-volume seasons.
• Technical Skills:
• Proficiency in Warehouse Management Systems (WMS) and scanning equipment.
• Good working knowledge of Microsoft Office Suite, particularly Excel for tracking metrics and reporting.