Instructional Designer Associate II

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Job Description

Main purpose of the job and key background information

Activities To Be Performed

• Work with Subject Matter Experts (SME) to gather information and curate content
• Create High-level Design Document
• Apply Bloom’s levels of learning when stating course objectives and creating content that matches them
• Create storyboard with engaging learning activities and compelling course content that enhances retention and transfer for ILTs, VILTs, WBTs and micro-eLearns
• Review documents and suggest edits
• Create content for emerging media technologies
• Visualize instructional graphics, the user interface and the finished product
• Apply tested instructional design theories, practice and methods
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio transcript, video transcript, simulations, role plays, games, etc.)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Author WBTs using authoring tools like Storyline 360, Rise, Captivate, GoMo (optional)
• Apply responsive design knowledge across projects to drive content shaping in case of complex/robust content
• Maintain project documentation and course folders
• Support the project development team
• Apply agile working practices within the team to support efficiencies with real time development (that work with onshore or offshore team members) with the support of the Leads
  
  

Requirements

These should include essential & desirable requirements such as:

• Level of experience
• Education/qualifications
• Industry experience
• Technical capability
• Key personal attribute
  
  

Level of experience: 2-4 years

Education/qualifications: Graduate and above (Masters in English/Communicative English/Mass Communication or Diploma/Degree in Instructional Design preferred)

Knowledge of tools: MS office suite, G Suite, Articulate Storyline 360 and Rise (Basic to intermediate level), Captivate, GoMo (optional), Vyond

Industry experience: 2-4 years in instructional design or instructional technology

Technical capability: Should have a basic knowledge of ADDIE, Instructional Design theories, Bloom’s Taxonomy, needs analysis, storyboarding,accessibility compliant content creation, visualization, authoring using development tools, client communication and SME interaction

Key personal attribute: Open to learning new skills and tools, awareness of the learning industry latest trends, eye for details, flexibility to adapt to new situations, strong verbal and written communication skills

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