Job Description

Job Title: ERP Change Manager (Microsoft Dynamics 365 - Property Management)

Location: Kochi

Mode: Work From Office

Position Summary

We are seeking an experienced ERP Change Manager with Microsoft Dynamics 365 Business Central and Finance & Operations expertise for property management implementations. This role combines technical implementation with organizational change management to ensure successful project delivery for enterprise clients in the property management sector.

Key Responsibilities

Client Engagement & Project Leadership

  • Lead end-to-end ERP implementations for property management clients
  • Conduct client discovery sessions and stakeholder workshops
  • Develop project plans and deliverables aligned with business objectives
  • Manage multiple client engagements simultaneously
  • Present solutions to C-level executives and senior stakeholders

Technical Implementation & Configuration

  • Configure Microsoft Dynamics 365 Business Central and Finance & Operations for property management
  • Develop custom extensions and workflows using AL language and X++ (for F&O)
  • Design integrations with property management systems and tenant portals
  • Lead data migration from legacy property management systems
  • Create reporting solutions using Power BI and Dynamics 365 reporting tools
  • Ensure system security and performance optimization

Change Management & User Adoption

  • Develop change management strategies for property management organizations
  • Conduct stakeholder impact assessments across property management teams
  • Design and deliver training programs for property management workflows
  • Create communication strategies to ensure stakeholder buy-in
  • Manage resistance to change and provide adoption solutions
  • Measure and report on adoption metrics and success rates

Business Process Optimization

  • Analyze property management processes and identify improvement opportunities
  • Facilitate process mapping workshops for lease lifecycles and maintenance operations
  • Translate property management requirements into technical specifications
  • Support development of standard operating procedures
  • Lead post-implementation optimization for efficiency gains

Required Qualifications

Technical Skills

  • 4+ years experience with Microsoft Dynamics 365 Business Central and/or Finance & Operations
  • Property management ERP implementation experience
  • Proficiency in AL programming (Business Central) and/or X++ (Finance & Operations)
  • Experience with Power Platform (Power Apps, Power Automate, Power BI)
  • Knowledge of Azure cloud services
  • API integrations and system integration experience
  • SQL Server and database management knowledge

Consulting & Change Management

  • 5+ years consulting experience with enterprise clients
  • Proven track record in ERP change management
  • Strong presentation and communication skills
  • Experience managing multiple client projects
  • Ability to adapt to different client environments
  • Strong problem-solving skills

Industry Knowledge

  • Property management domain knowledge (lease administration, rent roll management, CAM fees)
  • Understanding of property management workflows and financial reporting
  • Knowledge of Australian business compliance requirements
  • Familiarity with property management software (Yardi, MRI, RealPage, etc.)
  • Experience with tenant management and maintenance workflows

Preferred Qualifications

  • Microsoft certifications in Dynamics 365 Business Central (MB-800, MB-820) and/or Finance & Operations (MB-300, MB-310)
  • Experience with property management add-ons (SOFT4RealEstate, Dynamics Property, etc.)
  • Change management certification (Prosci, CCMP)
  • Project management certification (PMP, Prince2, Agile/Scrum Master)
  • Real estate or property management industry background
  • Bachelors degree in Business, IT, or related field

Key Deliverables

  • Property management ERP implementation roadmaps and technical designs
  • Dynamics 365 configurations for lease management and financial reporting
  • Change management strategies and training programs
  • Custom configurations and integrations
  • Data migration strategies and execution
  • Property management KPI dashboards and reporting solutions

About Softobiz

Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 300+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.

At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.

Why Should You Join Softobiz?

  • Work with technical craftsmen who are pioneers in the latest technologies.
  • Access training sessions and skill-enhancement courses for personal and professional growth.
  • Be rewarded for exceptional performance and celebrate success through engaging parties.
  • Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

For more information about our solutions and organization, visit www.softobiz.com,

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Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Kochi ,Kerala
Company Website: http://www.softobiz.com Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

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