Sr Insurance Associate

Requirements

Description and Requirements

• Assist with the management, processing and documentation of customer implementations and variances from a process and correspondence perspective.
• Ensure that requested variances/updates are handled timely and accurately and meeting our customer needs while remaining within all compliance and regulatory requirements.
• Review, investigate and respond to questions related to individual change requests. Identify gaps in content and/or inefficiencies in proposed process and recommend alternative solutions.
• Work with multiple partners for investigation, analysis, and development of non-standard process and/or correspondence requests including but not limited to claim operations, customer delivery and legal. Works with all parties to ensure agreement and sign off on final outcome.
• May communicate information to requestors and other business partners to help resolve inquiries related to a requested change for process and/or correspondence.
• Performs other duties as assigned or required.
  
  
  

Any other essential function that may occur from time to time as directed

About MetLife

Recognized on Fortune magazines list of the 2025 "Worlds Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services.

At MetLife, it’s #AllTogetherPossible . Join us!

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