This role is accountable for overseeing administrative operations to ensure seamless functionality and aid in achieving strategic departmental objectives, implementing efficient administrative procedures, and upholding rigorous compliance and customer service standards.
Duties And Responsibilities
Branch Operations:
Conduct virtual or physical branch visits as per guidelines.
Ensure the average cost (OPEX) of locations stays within the set budget.
Maintain overall maintenance and hygiene standards of branches.
Identify and resolve maintenance issues promptly.
Approve branch OPEX bills and ensure timely payments.
Maintain records of all branch expenses and strive for cost reduction.
Gather feedback from employees and seniors visiting branches, and act on it.
Communicate updates to concerned visitors and employees.
Vendor And Asset Management
Process rent for both GST and non-GST landlords and address their queries.
Regularly connect with branch employees to understand requirements and improvement opportunities.
Complete AMC visits as scheduled and submit necessary reports.
Manage data and MIS effectively.
Coordinate with vendors for AMC and handle asset management.
Infrastructure Management
Take care of PAN India branch office infrastructure.
Handle office shifting, renovation, and furnishing activities for SGL Branches.
Expense Management
Maintain a strong and robust database for various expense heads in interiors and branch furnishing.
Monitor and control budget versus actual expenses to ensure they align.
Compliance
Ensure timely signing of LOI (Letter of Intent) within 5 working days of receiving legal clearance.
Ensure timely signing of lease agreements within 10 working days of signing the LOI.
Ensure lease agreements are registered within 20 working days of receiving approval.
Apply for shops & establishments application and obtain certificates within 10 days of branch completion.
Ensure all fire & security equipment is under AMC and renewals are done before expiry.
Renew all lease agreements and AMC contracts before expiry.
Display all statutory documents/certificates in common areas.
Collect expired security deposits within 30 days of exiting from the property
Key Decisions / Dimensions
Project prioritization & execution
Negotiate on Rent and other details
Final Sign off on all Branch live deliveries.
Branch Sourcing & Opening
Major Challenges
Travelling in the role is prominent
Ensuring regulatory compliance in all state and ensure branding is as per standard
Ensuring maximum uptime of branch
Execution & delivery of projects as per agreed timeline
Required Qualifications And Experience
Graduate in any stream
Experience of 5+ years. Should have sound knowledge of elements involved in office furnishing, Facility should have supervised working. Management/furnishing tracking mechanisms would be added advantage; related data base Management essential
Sound knowledge Infra structure, Facilities , Travel, Team Management , Legal & compliances
Have on field experience in civil Infrastructure.
To implement cost control measures & initiate time saving activities
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