Sales Development Representative

Job Description – Sales Development Representative (SDR)

Location: Remote (Full-Time)

Working Hours: 6:00 PM – 3:00 AM (5 days a week)

Reports To: Sr. Enterprise Account Manager – Subscriptions & Renewals

About NetCom Learning

NetCom Learning is a trusted global leader in IT and business training, helping organizations and individuals unlock their potential through world-class learning solutions. We partner with over 30+ leading technology vendors, including Microsoft, AWS, CompTIA, Cisco, EC-Council, PMI, Autodesk, Adobe, and more, to deliver authorized training and certification programs.

Our expertise spans across Cloud, Cybersecurity, Data & AI, Business Applications, Project Management, and Soft Skills, enabling businesses to keep pace with innovation and employees to advance their careers.

About NetCom+

NetCom+ is an AI-native eLearning platform headquartered in New York City, USA. We specialize in Microsoft technologies, AI CERTs™ certifications, and Soft Skills training, giving learners unlimited, self-paced, mobile-ready access to videos, podcasts, eBooks, and more—powered by an interactive AI tutor that delivers real-world learning and certification-aligned paths.

As part of Sarder Inc., NetCom+ combines global reach, deep expertise, and scalable technology to help individuals accelerate skills, advance careers, and empower organizations to succeed in an AI-driven world.

Our mission is clear: to educate and certify over one billion learners worldwide.

👉 Be Familiar With Us

About NetCom Learning: https://www.netcomlearning.com/about-us

Our Subscription Product – NetCom+: https://www.netcomlearning.com/solutions/netcomplus

Sister Company – Sarder TV: https://sardertv.com

Sister Company – AI Certs: https://aicerts.io

Role Overview

We’re looking for a driven Sales Development Representative (SDR) to build pipeline and generate qualified opportunities for our subscription business (NetCom+). This role is critical in fueling subscription growth by booking high-quality demos, qualifying enterprise opportunities, and supporting the sales team in closing deals.

Key Responsibilities

Prospecting & Outreach

Research and identify high-potential accounts across enterprise and mid-market segments.

Build contact lists of IT, L&D, HR leaders, and functional heads.

Execute multi-channel outreach (email, LinkedIn, phone) using personalized messaging.

Lead Qualification

Engage prospects to understand training needs, challenges, and timelines.

Qualify leads using BANT / agreed framework before passing to sales.

Maintain a steady flow of sales-ready leads.

Meeting Generation

Book qualified meetings and demos for the Subscription Sales Specialist.

Maintain a monthly quota (e.g., 15–20 qualified meetings per month).

Track conversion of outreach → meeting → opportunity.

CRM & Reporting

Log all activity in CRM with accuracy.

Maintain clean data (contacts, notes, deal stages).

Provide weekly reports on outreach numbers, meetings booked, and pipeline health.

Collaboration

Align with marketing to follow up on leads from webinars, AI free cert classes, and campaigns.

Partner with the Subscription Specialist to refine targeting and messaging.

Share prospects and market insights to improve strategy.

KPIs / Success Metrics

Outreach Volume: Daily calls/emails/LinkedIn touches.

Meetings Booked: 15–20 qualified demos per month.

Lead Conversion Rate: Outreach → Meeting → Proposal.

Response Time: <24 hrs follow-up on inbound leads.

What We’re Looking For

3–5 years of SDR/Inside Sales experience in B2B SaaS, IT services, or EdTech.

Strong communication and writing skills.

Experience with CRM tools.

Ability to handle objections and build prospect relationships.

High energy, proactive, and target-driven.

What We Offer

Opportunity to be part of a high-growth, AI-native global training leader.

Competitive salary + performance-based incentives.

Learning opportunities across cutting-edge domains (AI, Cloud, Cybersecurity).

Clear career path into Account Executive / Subscription Specialist roles.