Retail Sales Assistant (225-720)

The Retail Sales Assistant is a key part of the retail team, responsible for providing exceptional customer service and enhancing the shopping experience for all customers. As a Retail Sales Assistant, you will be on the front lines, engaging with customers, understanding their needs, and helping them find the right products. You will be responsible for maintaining a tidy store, ensuring products are well-presented, and available for purchase, and aiding in sales processes. Your role will be crucial in driving sales and ensuring customer satisfaction. A friendly demeanor, excellent communication skills, and a passion for retail are the keys to success in this role.

Responsibilities

• Greet customers warmly and ascertain their purchasing needs effectively.
• Assist in ensuring the store is clean, organized, and well-stocked daily.
• Provide comprehensive product knowledge to enable informed customer purchases.
• Process customer transactions efficiently, accurately, and securely.
• Handle customer complaints and inquiries professionally and effectively.
• Collaborate with the team to meet and exceed daily sales targets.
• Participate in the setup and execution of in-store promotions and events.
• Stay informed on current promotions, policies, and exchange procedures.
• Assist in maintaining stock levels through timely inventory management.
• Support the store management in implementing new business strategies.
• Ensure compliance with health and safety policies within the store environment.
• Promote loyalty programs to enhance business and customer engagement.

Requirements

• Prior experience in a retail environment is highly preferred.
• Excellent interpersonal and communication skills are essential for this role.
• Ability to multitask and handle customer requests efficiently.
• Basic math skills for efficient handling of sales transactions.
• Positive attitude and a strong commitment to customer satisfaction.
• Flexibility to work various shifts including weekends and holidays.
• High school diploma or equivalent; college degree is a plus.