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Job Description

About The Role

Grade Level (for internal use):

10

The Team

S&P Global Market Intelligence is seeking a Product Manager to join our Usage & Reporting Product team. The team is responsible for helping the organization understand how their data or functionality is being used and communicating that usage through clear, actionable reporting on the Capital IQ platform. We are a global, collaborative team that prioritizes open communication, mutual respect, and excellence in all we do. Our goal is to provide users clear, accurate, and actionable insights to enable data-driven decisions across the organization. We facilitate usage tracking & data collection, identify usage trends & behavior, build & maintain dashboards that give stakeholders real-time visibility into KPIs (e.g., daily active users, retention, engagement).

The Impact

As a Product Manager you will be responsible for the core Usage, Analytics & Reporting. You’ll be responsible for interpreting user interaction data, defining and tracking key metrics, creating reports, and delivering strategic insights based on behavior analytics captured. You will collaborate with product teams, commercial & sales teams, development teams & leaders. You will act as the liaison between the team and stakeholders, end users, business, and customer. You will help the teams understand & measure usage engagement & identify opportunities & trends by performing data analysis & audits on our delivery platforms, presenting your findings and make recommendations.

What’s In It For You

  • Be at the forefront of product and customer insights
  • Work with a dynamic, data-driven, and collaborative team
  • Opportunity to work with multiple teams across the MI organization
  • Exposure to our data delivery platforms/feeds and the overall business
  • Help drive improvement to products, product usability and client experience

Responsibilities

  • Design interactive and scalable dashboards using Heap & Power BI to visualize key usage metrics, customer behaviors, and performance KPIs
  • Perform regular audits of analytics tools (Heap, Power BI, BI reports etc.) to identify missing or misfired events.
  • Troubleshoot discrepancies and ensure data accuracy and reliability across events and properties.
  • Analyse product usage patterns, customer journeys, funnels, and cohorts
  • Collaborate with product managers, marketers, and engineers to define KPIs and interpret Heap & Power BI data to support growth and optimization
  • Build dashboards and automated reports to communicate findings clearly
  • Translate raw data into actionable insights that influence product features, UX improvements, and user retention strategies

Required Qualifications

What We’re Looking For:

  • BA or BS in Engineering, Accounting, Finance, or related field
  • 2-4 years of experience in data analytics, preferably with Heap Analytics
  • Strong understanding of digital analytics tools and web/mobile user behaviour
  • Proficient in SQL, Excel/Google Sheets, and data visualization tools (e.g., Tableau, Looker, Power BI)
  • Experience with product-led growth metrics and event-based analytics
  • Ability to translate complex data into clear, concise insights and recommendations
  • Excellent communication and stakeholder management skills
  • Proven ability to work with and motivate global teams in a diverse and complex organization
  • Strong presentation skills
  • Ability to work independently, as well as within a team
  • Knowledge of Agile/Scrum or SAFe process (Experience as a product manager/Scrum Master of a SCRUM team a plus

Preferred Qualifications

  • Proficiency with Heap Analytics, Google Big Query, Power BI & Tableau Desktop.
  • Knowledge and experience working with semi-structured and/or unstructured data and data repositories used for data mining and innovation analysis
  • Knowledge of the financial data industry and competitive landscape as well as an understanding of market data delivery platforms, messaging services and their relevance
  • Knowledge and understanding of product quality and data management

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People

Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

  • Health & Wellness: Health care coverage designed for the mind and body.
  • Flexible Downtime: Generous time off helps keep you energized for your time on.
  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring And Opportunity At S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 318448

Posted On: 2025-08-18

Location: Hyderabad, Telangana, India


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Hyderabad ,Telangana
Company Website: http://www.spglobal.com Job Function: Marketing
Company Industry/
Sector:
Financial Services

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