People Services Associate HR Generalist

Location: Hyderabad, India

Compensation: 7,00,000- 9,00,000 Lakhs Per Annum CTC annually (depending on experience)

About The Role

The People Services Associate plays a critical role in SprintRay’s global People Services team—ensuring accurate data management, responsive employee support, and seamless coordination with HR partners across regions. With a focus on operational excellence, this role safeguards a consistent, best-in-class employee experience and supports scalable HR processes across the Americas and India, with strategic prioritization of both regions.

Key Responsibilities

• Maintain a consistent onsite presence at the Hyderabad office along with a daily 3-4 hour working overlap with the U.S. Pacific Time Zone.
• Execute core HR operations with accuracy and adherence to defined procedures—ensuring consistency in onboarding, job changes, leave management, and offboarding.
• Maintain and update employee records and employment profiles across global locations, following strict data integrity and confidentiality protocols.
• Respond to employee queries from India and the Americas via the case management system, providing timely, professional, and well-documented support.
• Keep HR systems (preferably ADP) current and audit-ready, ensuring all updates strictly align with HR operational standards.
• Identify and propose process improvements based on recurring issues, user feedback, or system limitations—helping build scalable, streamlined HR workflows.
• Generate reports from HRIS systems to support decision-making and flag potential inconsistencies or opportunities for refinement.
• Monitor compliance tracking for training, certifications, and required HR milestones—escalating exceptions and driving resolution.
• Document and update SOPs for People Services processes; collaborate with global HR peers to align procedures across regions.
• Independently create and maintain clear, organized documentation for workflows and HR procedures.
• Take initiative to build and refine scalable HR processes that drive efficiency and consistency.
• Own and maintain a central repository of SOPs and process documentation to ensure knowledge continuity.
• Plan and coordinate employee engagement activities, internal events, and well-being initiatives for the India team.
• Assist in the rollout and communication of HR policies, ensuring clarity, consistency, and ease of access for employees.
• Support learning programs by coordinating internal training sessions and development workshops.
• Provide general administrative support to the People Services function and participate in special projects focused on efficiency, quality, or cross-regional alignment.
  
  

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field—or equivalent experience.
• Strong self-starter with the ability to work independently and collaboratively in a hybrid global team.
• Highly organized with the ability to manage competing priorities, create order from ambiguity, and deliver consistent follow-through.
• Must be based in Hyderabad and available to work onsite.
  
  

Preferred Qualifications

• 4–5 years of experience in a detail-driven HR or People Operations role.
• Demonstrated excellence in data accuracy, organizational skills, and written communication.
• Experience building, documenting, and maintaining HR standard operating procedures (SOPs).
• Proficiency with HRIS systems (ADP preferred), Excel, and related productivity tools.
• Proven ability to manage multiple priorities in a fast-paced environment.
• High level of discretion and professionalism when handling confidential information.
• Experience supporting geographically distributed teams across multiple time zones
  
  

Employment Type

Full time

About SprintRay

SprintRay is rewriting the rules of dentistry with technology that’s smart, fast, and designed to make life easier for dental professionals. Since 2014, we’ve been on a mission to deliver the most advanced 3D printing solutions in the industry—combining hardware, software, and materials into one seamless ecosystem.

But what really makes SprintRay different is our people. We’re a bold, global team of innovators, problem-solvers, and doers who thrive on pushing boundaries and challenging the status quo. Every product we create is driven by a simple goal: help dentists spend less time on repetitive tasks and more time changing patients’ lives.

Our culture is entrepreneurial, collaborative, and fueled by curiosity. We celebrate diverse perspectives and believe the best ideas can come from anywhere. Whether we’re building next-generation AI tools, designing new materials, or supporting our customers on the front lines, we’re united by the same passion—transforming digital dentistry and having fun while we do it.

At SprintRay, the future of dentistry is being printed today. Want to be part of it?

Equal Opportunity Employer

SprintRay is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To All Recruitment Agencies:

Without a written agreement signed by an officer of SprintRay: a) SprintRay does not accept resumes from recruiting agencies, headhunters, or any other party expecting payment in the event SprintRay speaks with or hires a candidate from such submitted resume; b) SprintRay is not responsible for any fees related to unsolicited resumes or related Terms of Service, and c) Unsolicited resumes received will be considered the property of SprintRay and will be processed accordingly.

Accessibility

If you need a reasonable accommodation during the application or interview process, please contact us at people.services@sprintray.com.

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