Partner Program Operations Manager

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Partner Enablement empowers partners through technical, hands-on, use case workshops that deepen expertise across prioritized products, driving implementation expertise to enhance customer success.

We serve as the bridge between partners and product leaders, ensuring that program-based advisory insights shape product strategy while enabling readiness for new products and capabilities. This alignment creates a continuous feedback loop, maximizing customer adoption to accelerate consumption. Together, we foster a stronger, more collaborative, and successful partner ecosystem across OUs.

Role Description

The Salesforce Partner Enablement team is seeking a highly motivated and experienced Partner Enablement Program Manager who can combine strong program management discipline with operational rigor and data-driven insights to grow partner capabilities, foster innovation, and deliver measurable business impact across the strategic global partner ecosystem in India.

This role will focus on program management of partner initiatives end-to-end, ensuring seamless execution of enablement operations, logistics, and analytics to accelerate ecosystem growth. You will create and manage engagement programs delivered through Webinars, Workshops, and Summits, while tightly collaborating with Product SMEs, Alliances & Channel teams, and Product & Engineering leaders. In addition, you will serve as a key conduit between Product teams and Partners to support new product introductions (NPIs), innovations, and emerging capabilities across the Salesforce portfolio.

Key Responsibilities

• Design and manage scalable, value- and output-driven partner enablement programs with clear outcomes, timelines, and success measures, aligning internal teams and partner stakeholders around shared goals.
• Coordinate and facilitate connects across Salesforce teams and partners to ensure alignment and collaboration on enablement initiatives.
• Leverage strong knowledge of the Salesforce Platform, Agentforce, Data Cloud, and Industry products to enable meaningful and outcome-driven conversations with partner stakeholders.
• Drive operational excellence by overseeing logistics, communications, and workflows for programs and events.
• Track program engagement, outcomes, and ROI through dashboards and analytics; share insights with leadership.
• Lead and support strategic partner events, workshops, and innovation initiatives with strong program governance.
• Build and maintain strong partner relationships, identifying needs and ensuring programs deliver measurable ecosystem growth, underpinned by platform and product expertise.
  
  

Requirements

• Passionate about partners, the role of partners in Salesforce’s success, and dedicated to building a robust Partner ecosystem.
• 8+ years of experience in Partner Management, Enablement, or Program Management roles, with a proven track record of driving cross-functional initiatives.
• Strong program management expertise with the ability to design, execute, and scale enablement programs that deliver measurable impact.
• Working knowledge of the Salesforce Platform, with familiarity across Agentforce, Data Cloud, and Industry products to enable meaningful partner engagements.
• Excellent stakeholder management, communication, and presentation skills, with the ability to connect diverse internal teams and partner stakeholders.
• Experience in organizing and managing large-scale events, workshops, or partner programs with operational rigor.
• Strong analytical skills with the ability to track ROI, program performance, and provide data-driven insights.
• Bachelor’s degree in Business, Marketing, Engineering or related field; MBA preferred.
• Passionate about partners and the role they play in Salesforce’s success, with a dedication to building a robust, innovative, and future-ready partner ecosystem.
• Ability to collaborate effectively with Product, Engineering, Alliances, and Partner-facing teams to align priorities and deliver enablement programs.
• Demonstrated ability to learn quickly, adapt to new technologies, and apply them in creating scalable enablement solutions.
  
  

This is a fast-paced, startup-like environment - we are looking for intelligent, high-energy candidates who want to make a significant impact and want to work alongside a great team to do so.

We work closely together, so you must be a team player! The perfect candidate will thrive on the prospect of taking on enormous challenges and will “move the needle” at Salesforce by driving programs through feats of flawless execution.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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