Order Management Systems OMS Admin-Associate

Key Responsibilities And Accountabilities

Customer support for Aladdin

• Understand and be knowledgeable of Aladdin both for public and private assets
• Become a SME to support Aladdin users globally. This includes on-going training in Aladdin Academy, webinars, product releases
• Understand the user permissions structure and maintain/create controls to ensure adherence to segregation of duties and audit reviews. Create and terminate users in line with ServiceNow requests
• Portfolio on-boarding/setup: create and terminate portfolios in Aladdin in a timely manner. This includes portfolio groups maintenance in line with business requirements.
• Troubleshoot issues in a timely manner to ensure that time-to-market is not negatively impacted
  
  

• Ensure issues, errors and requests are logged and tracked to resolution with Blackrock. Escalate issues when necessary and provide BRS with feedback on quality and timeliness of responses
• Work collegially with Blackrock to deliver suitable solutions for our business
• Liaise with the different trading platforms to resolve issues, including user permissions, FIX connection issues
  
  

• Maintain existing reports
• Create new reports based on control gaps analysis
  
  

• Maintain and further develop procedures and tip sheet
• Ensure the team is aware of any new procedure
  
  

• Build strong, positive working relationships with business colleagues including Blackrock account managers in US, UK and HK.
• Build strong, positive working relationships with the team and across GPD and other internal teams
• Share technical knowledge with Barings colleagues, in particular linked to new functionalities or enhancements
  
  

• Portfolio Central: working with Data Governance on the validation program
• Reviewing Portfolio Central data breaks on a daily basis and analysing the root cause of the failures. Reporting to senior management
  
  

• Understand financial assets: Equity, Fixed income, Derivatives, private assets
• Understand and be knowledgeable of the trade lifecycle, including back-end, data feeds etc.
• Strong organizational, analytical and troubleshooting skills (problem solver mindset)
• Strong communication skills (internal and external stakeholders)
• Detail-oriented and highly motivated
• Ability to work independently with minimum supervision during HK hours
• Ability to adapt/embrace change: proactive, flexible and able to handle and prioritize multiple tasks simultaneously
• Project Management skills
• Advance Excel skills (formula, pivot table)
• Previous experience with Aladdin or other OMS
• Knowledge of PowerBi and Power Automate will be a plus
• Coding language: VBA, SQL will be a plus
  
  

• MBA or Bc in finance
• 3/5 years experience in asset management