Lead Specialist Order Mgmt GES ESO

Job title – Order management Specialist

Location- Hyderabad

Job Content

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities

We are seeking a highly organized and detail-oriented individual to join our team as a Order Management Specialist. In this role, you will be responsible for day-to-day order management, including receiving customer orders, cleaning orders, removing order blocks, processing change requests and managing order releases.

The Role Needs

• Administer day-to-day activities of customer order management.
• Display a customer-centric attitude and maintain strong customer relationships, specifically.
• Ensure clean and accurate data entry and analysis.
• Drive continuous improvement in customer experience systems and processes.
• Scrutinize PO details to ensure completeness and accuracy of Sale order generation.
• Upload PO into SAP effectively and efficiently.
• Collaborate with internal teams to resolve any discrepancies or issues related to purchase orders.
• Assist in the development and implementation of process improvements to enhance efficiency and accuracy in the order management process.
• Provide support and assistance to other team members as needed.
  
  

Qualifications

• Bachelor’s degree in commerce or a related field.
• Previous experience in the order booking process or a related field is required.
• Strong attention to detail and ability to work with accuracy.
• Proficiency in SAP or similar enterprise resource planning (ERP) systems is preferred.
• Experience in CRM would be an added advantage.
• Excellent organizational and time management skills.
• Ability to work effectively both independently and as part of a team.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Problem-solving skills and a proactive approach to resolving issues.
  
  

We Bring

• A team of diverse employees who aren’t afraid to think outside of the box.
• A truly global and collaborative team that cares about the experience of our employees.
• The encouragement you need to develop and achieve personal growth.
• A role that is crucial on projects and allows you to build your brand.
• A caring and supportive environment where you’re empowered to grow and share your ideas.
  
  

The Application Processes

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Nisha Tiwari, Talent Acquisition (Nisha.tiwari@dsm.com)

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: theres a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

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