HC Operations- Learning And Development Operations- Senior Associate

A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy. As part of our Operations team within Learning and Development, you’ll help deliver PwC initiatives and execute business goals set by leadership. You’ll be helping the team with all mechanics of learning and development such as project management, implementation, systems support, content development and vendor management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

Responsibilities

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.
  
  

• Support L&D programme initiatives with multiple stakeholders and work streams - to shape and execute effective learning and leadership development solutions
• Engage any level of stakeholders in communicating the overall impact of a learning intervention to the business
• Demonstrate an understanding of PwC AC strategy, the underlying business and our client service partners,
• Support leads in managing and running our LMS (Vantage)-based activities
• Collaborate closely with stakeholders to ensure a smooth execution, review documents on timely manner and ensure they are audit ready
• End to end execution of various programs- technical, leadership, milestone programs etc.
• Creating/modification of training sessions, workshops and other trainings on the LMS tool- Vantage
• Training logistics - end to end logistics coordination which includes pre-work/post work, attesting annotated agenda (if required) etc. for all training programs
• Manage logistics for marquee events and other leadership programs which includes 100+ employees
• Invoicing- coordinate with vendor and internal team to raise PR/SRN and ensure payment as per deadline
• Reporting- pull reports from the tool and share with respective teams/stakeholders
• Handle queries
  
  

• Any graduate is preferred
• MIS/Reporting in an excel/dashboard,
• Experience working on LMS tool
• Maintaining records
• Stakeholder management (including SM & Above)
• Communication skills
• Time management
• Vendor management
• Detail for eye
  
  

• Knowledge in Cornerstone LMS tool,
• Good communication, excel & Analytical skills