Delivery Lead Manager

Skill required: Marketing Operations - Content management

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. In a Marketing Operations job profile, responsibilities include managing and optimizing marketing processes and systems. This involves tasks such as campaign execution, data analysis, and budget management. The goal is to improve marketing efficiency and effectiveness. The role requires strong analytical skills, attention to detail, and knowledge of marketing technologies. It is essential for ensuring that marketing strategies are implemented smoothly and deliver measurable results. Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization.

What are we looking for?

• Strong experience in program governance, financial oversight, and contractual management.
• Proven ability to manage budget tracking, cost monitoring, and revenue risk mitigation.
• Extensive experience in eCommerce operations, with a strong understanding of digital business environments.
• Proven track record of running a business function or leading teams managing multiple platforms and multilingual ecosystems, including but not limited to marketplaces, beauty retailers, and D2C platforms.
• Hands-on experience working across the APAC market, with a solid understanding of regional dynamics and stakeholder complexities.
• Experience working with global stakeholders and managing structured governance forums.
• Strong understanding of PMO frameworks, reporting standards, and compliance processes.
• Excellent stakeholder communication, coordination, and leadership skills.
• Ability to drive governance improvements and ensure process adherence across teams.
• Experience leading or mentoring PMO or governance team members. Roles and Responsibilities:
• In this role you are required to identify and assess complex problems for area of responsibility
• The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors
• Requires adherence to strategic direction set by senior management when establishing near-term goals
• Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
• Some latitude in decision-making in involved
• you will act independently to determine methods and procedures on new assignments
• Decisions individual at this role makes have a major day to day impact on area of responsibility
• The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts
• Program Governance & Oversight
• Lead and manage program governance frameworks, ensuring compliance with contractual obligations, reporting standards, and organizational policies.
• Establish and facilitate structured governance forums with global stakeholders.
• Monitor program performance, track KPIs, and ensure adherence to governance processes. Financial & Contractual Management
• Oversee budget tracking, cost monitoring, and financial performance across programs.
• Identify, assess, and mitigate revenue risks and financial deviations.
• Maintain contractual documentation and ensure timely escalation of compliance issues. eCommerce & Market Governance
• Apply extensive eCommerce operational expertise to govern digital business programs effectively.
• Leverage experience of leading teams or managing business functions supporting multiple platforms and multilingual environments, including marketplaces, beauty retailers, and D2C ecosystems.
• Ensure governance alignment across APAC markets, addressing regional complexities and stakeholder needs. Stakeholder & Leadership Engagement
• Engage and collaborate with senior global stakeholders, providing governance insights and performance updates.
• Drive alignment through regular reviews, reporting, and strategic discussions.
• Influence decision-making on governance priorities and program risks. PMO Leadership & Capability Development
• Lead and mentor PMO/governance team members, ensuring capability building and performance management.
• Drive continuous improvement in governance processes, reporting, and operational efficiency.