Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
Synchrony celebrates ~52% women talent.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview
Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth
Role Summary/Purpose
AVP, Analytics Bank (People Manager & Individual Contributor) is a part of India Analytics Hub (IAH). The role will be responsible for managing deposits business, provide thought leadership and drive solutions with business impact. The role will deliver high-visibility and high-impact projects, working in close collaboration with IAH and US Analytics teams to help solve key business problems with solutions that are powered by data and analytics.
Key Responsibilities
Proactively propose, initiate & execute strategic projects that create business impact and to facilitate decision making
Lead & manage the development of team members. Mentor them on Analytical and Technical skills.
Be hands on and willing to roll up sleeve to help deliver projects
Develop marketing strategies aligned with bank goals to drive new applications and accounts and increase balances and retention
Develop proformas to support different tests & use cases.
Drive team to leverage & explore latest tools and techniques in the industry and leverage them for business growth. Initiate ideas to drive usage of open source tools
Proactively discuss the projects, showcase & drive for implementation and gauge the business impact.
Work with cross-functional teams to facilitate the data collection and performance measurement process and escalate issues as necessary and make contributions to research and analyses on priority projects within established guidelines.
Proactively leverage expertise of team members to deploy the resources as per skillset
Proactive & regular communication with Stakeholders on Projects & People
Create a team culture and interactive environment that can also incorporate fun
Willing to upskill on digital tools such as Google 360 suite is required
Acquire proficiency on varied data and analytic tools, software, techniques to improve current capabilities, create new analytics/data science solutions and proactively exhibit thought leadership
Contribute to internal initiatives, perform other duties and/or special projects, as assigned
Required Skills & Knowledge
Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience. Minimum 6+ years of relevant work experience in lieu of specified degree.
Minimum 4 years of hands-on SQL and SAS programming experience with an ability to leverage advanced algorithms and be efficient in handling complex/large data sets
Minimum 3 years of experience in leveraging data/analytics to drive strategy with positive outcomes
Drive business growth by conceptualizing and executing strategic projects, facilitate key meetings, and mentoring the team to unlock their full potential
Good working knowledge of statistical tests, distributions, regression, maximum likelihood estimators, etc.
Advanced proficiency in MS-Excel and MS-PowerPoint with superior data analyses and story boarding skills
Desired Skills & Knowledge
4+ years of analytics/data science experience in Financial Services Industry
Experience in working SAS and exposure to Python
Ability to drive initiatives
Good understanding of US consumer banking business
Knowledge of latest Analytics Data Visualization tools like Tableau
Knowledge of multivariable calculus and linear algebra with predictive performance or algorithm optimization techniques, ML methods like k-Nearest Neighbors, Naive Bayes, SVM, Random Forest, etc.
Eligibility Criteria
Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant analytics/data science experience. Minimum 6+ years of relevant work experience in lieu of specified degree.
Work Timings: 2 pm to 11 pm IST
The position is remote, where you have the option to work from home.
For Internal Applicants
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
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