Automation Specialist IV

About The Role

The team known as CommOps Policy Developers, also referred to as COPD, undertakes the essential task of "codifying" policies on a global scale, encompassing all touchpoints within the support framework, and seamlessly integrating them with the Policy engine. This team is responsible for the systematic implementation of policies across a diverse range of interfaces.

The candidate will work with a team of developers to create, maintain, and automate processes to assist regional, and global operations. The role would require large collaboration with other team members and stakeholders. The candidate needs to be a big-picture thinker and strategic partner. They also need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination, and ability to work with your team to make a big impact.

• What the Candidate Will Do
• Collaborate with stakeholders and develop automations
• Drive analysis on projects and important strategic decisions, improving the experience for our driver partners and riders
• Write well designed, testable, and efficient code that powers our policies
• Coordinate with other members of the Community Operations team across the Globe to measure the impact and efficiency of new products and business processes
• Build, maintain, and automate detailed processes for city, regional, and global operations
• Basic Qualifications
• 3-4 years of work experience in Software Engineering
• Exceptional JavaScript knowledge with strong SQL background
• Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
• Ability to quickly learn and transfer knowledge to the team
• Strong communication and organization skills
• Effective people, program and stakeholder management skills
• Have a sense of ownership of the deliverables
• Capability to lead a team/vertical
• Experience with Agile Methodologies
• Preferred Qualifications
• Excellent SQL, Javascript Programming/coding skills and JSON data manipulation.
• Knowledge of code management via GIT
• Knowledge of Databases (Vertica, PostgreSQL)
• Knowledge of GraphQL &/or Lucid Charts is a plus
• Knowledge of JIRA