Associate External Operations Manager - Distribution
Talentmate
India
18th September 2025
2509-6165-326
Job Description
Summary
Has responsibility for operational execution of clinical distribution with the focus on the external part of the clinical trial distribution supply chain. Sets up a platform for smooth functioning of GCS’s external distribution partners.
Execute and monitor timely activities related to assigned area of responsibility under the guidance and accountability of more senior associates.
About The Role
Major accountabilities:
Coordinates activities related to outbound shipments to country depots and regional hubs with focus on execution of the shipments.
Assesses risks in the general set-up of the particular distribution strategy for a clinical trial. Drives the optimization of the general supply chain planning for development projects.
Liaises with GCS counterparts to review project status.
Follows up on missing information, documents.
Provides regular feedback and communicates proactively to the GCS Trial and CTSM as well as clinical teams via up-to-date project plans, updates of Regional Distribution Wiki page and share points.
Follows-up with distribution vendors, local hub/depot contacts and Central QPs on dispatches in the iRelease platform.
Analyses distribution vendors’ Key Performance Indicators related to QA and QP releases.
Provides and analyses reports on various distribution related topics.
Provides evaluations of temperature data for shipments from central depots. Escalates to CTSM/ EOM and/or analytical experts if data are out of the tolerance limits set by the relevant SOP.
Supports studies independently.
Being sub-process owner in GCS, drives innovation in the areas of process simplification and cost reduction.
Contributes to productivity targets by continuously improve processes in own area of expertise.
Minimum Requirements
Education (minimum/ desirable)
Degree in science, engineering or equivalent.
Work Experience
> 2 years of practical experience in chemical / pharmaceutical industry or > 3 years of experience in field of expertise
Apprenticeship or formal education in a logistical, technical or related business area
Basic project management, good organization and planning skills
Good knowledge of HSE/GMP standards and processes
Problem-solving and idea generation skills
Good presentation skills
Fundamental Leadership skills.
Good communication, negotiation and interpersonal skills. Ability to work in interdisciplinary teams
Skills
Continual Improvement Process.
Inventory Management.
Logistics and warehousing
Import/ export policies
Project Management.
Supply Chain Planning.
Supply-Chain Management.
Wms (Warehouse Management Systems).
Languages
English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
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