Assistant Manager Facilities And Employee Services

Overview

We are looking for a highly motivated and detail-oriented Senior Executive - Facilities & Employee Services to join our dynamic team at the PepsiCo India Capability Centre (ICC), Hyderabad. This role will be responsible for end-to-end facilities operations across our 432,000 sq. ft. office space, while also leading key employee experience services, including employee relocations, onboarding support, visa coordination, and travel assistance.

Responsibilities

Facilities Management

• Oversee day-to-day operations of the 432,000 sq. ft. office facility in Hyderabad, ensuring a safe, efficient, and high-quality workplace experience.
• Coordinate with service providers for housekeeping, security, HVAC, cafeteria, transport, and other workplace amenities.
• Monitor AMC contracts, vendor performance, and ensure adherence to service level agreements (SLAs).
• Ensure compliance with EHS (Environment, Health & Safety) and statutory regulations.
• Support space planning, seating allocation, and facility readiness for business expansion or changes.
  
  

• Manage end-to-end employee relocation support, including coordination with hotels for housing, travel, and settling-in services.
• Partner with HR and Talent Acquisition teams to support seamless onboarding experiences for new employees, especially those relocating from other cities or countries.
• Provide welcome kits, induction space support, and helpdesk assistance as required.
  
  

• Coordinate with HR, employees, and travel agencies to manage visa processing, renewals, and documentation for international business travel.
• Assist employees with travel planning, ticketing, hotel accommodations, and itinerary support in accordance with company policies.
  
  

• Build strong working relationships with internal stakeholders including Facilities, HR, IT, Finance, and Business Leads.
• Regularly track and report on facilities performance metrics, employee satisfaction, and service delivery outcomes.
• Proactively address employee concerns related to workplace services with a solution-oriented approach.
  
  

• Bachelor’s degree in Facilities Management, Business Administration, or related field.
• 6-8 years of experience in facilities or workplace services, preferably in a large corporate office or shared services environment.
• Strong organizational and coordination skills, with a proven ability to manage multiple priorities.
• Experience in handling employee relocations, travel, or visa coordination is highly desirable.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office tools; experience with CAFM or facility ticketing systems is a plus.