Information Desk Staff Required At Airport

Position: Information Desk Staff Company Overview: Bluespirit is a leading airport company based in Guwahati, Assam, India. We are committed to providing excellent services to our customers and ensuring a smooth and hassle-free experience at the airport. Job Description: We are currently seeking a highly motivated and customer-oriented individual to join our team as an Information Desk Staff at the Guwahati airport. As an Information Desk Staff, you will be the first point of contact for passengers and visitors, providing them with accurate and timely information about the airport, flight schedules, and other relevant information. Responsibilities:

• Greet and welcome passengers and visitors to the airport
• Provide accurate and up-to-date information about flight schedules, airport facilities, and other services
• Assist passengers with check-in, baggage drop-off, and other airport procedures
• Handle inquiries and complaints in a professional and courteous manner
• Monitor flight arrivals and departures and communicate any changes or delays to passengers
• Coordinate with other airport staff and departments to ensure a smooth flow of operations
• Maintain a clean and organized information desk area
• Keep track of lost and found items and assist in returning them to their owners
• Adhere to all airport safety and security procedures
• Handle cash and credit card transactions for airport services and products
• Provide excellent customer service to ensure a positive airport experience for all passengers and visitors Qualifications:
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to handle multiple tasks and work under pressure
• Proficient in using computers and basic office software
• Prior experience in a customer service or hospitality role is preferred
• Knowledge of local languages is an advantage
• Willingness to work in shifts, including weekends and holidays
• Must have a valid work permit to work in India If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Bluespirit and be a part of our mission to make every passengers journey a pleasant one.