We are seeking a detail-oriented and ServiceNow Strategic Portfolio Management Implementer to lead the deployment and operationalization of portfolio management frameworks across the organization.
This role will focus on translating strategic objectives into effective portfolio practices, ensuring successful implementation, and driving continuous improvement in portfolio governance and management processes.
Key Responsibilities
Lead the implementation of enterprise-wide portfolio management methodologies, tools, and best practices.
Collaborate with stakeholders to develop standardized processes for Demand Management, Prioritization, Resource Allocation, Budget Management, Risk management, and Performance Tracking.
Ensure the alignment of projects and initiatives with organizational strategic goals through ServiceNow SPM framework.
Facilitate training, workshops, and communication to promote best practices in portfolio management.
Assist in establishing governance structures and decision-making processes related to the portfolio.
Monitor the execution of portfolio management practices and assess adherence to standards.
Collect, analyze, and report on portfolio performance metrics, benefits realization, and strategic alignment.
Identify areas for process improvements and lead initiatives to enhance portfolio management maturity.
Coordinate with project managers, business leaders, and executive sponsors to ensure smooth implementation.
Stay updated on industry trends and emerging practices to incorporate innovative techniques into the :
Bachelors degree in Business Administration, Management, or related field; relevant certifications such as PMP, CSM and/or ServiceNow SPM certifications preferred.
Proven experience in implementing, managing & integrating portfolio management processes and other tools within complex organizations.
Strong understanding of portfolio governance frameworks, tools, and best practices.
Excellent facilitation, communication, and stakeholder engagement skills.
Ability to analyze organizational needs and customize portfolio practices accordingly.
Demonstrated ability to lead change management initiatives related to process improvements.
Preferred Skills
Experience with digital transformation and technology-driven portfolio management tools.
Knowledge of enterprise architecture, strategic planning, and governance standards.
Familiarity with agile, traditional, or hybrid project management methodologies and tools.
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities, with proficiency in data-driven decision-making.
Strong business acumen and understanding of financial principles, ROI analysis, and budget management.
Comfortable with ambiguity and fast-paced environments, with the ability to adapt and drive change.
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