Revenue Cycle Billing Specialist

About Firstsource

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, and India. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies

Job Title: Senior CSA

Grade: H1

Job Category: Associate

Function/ Department: Operations

Essential Duties And Responsibilities

• File claims using all appropriate forms and attachments.
• Research account denials and file written appeals, when necessary.
• Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim.
• Research account information to determine the necessary attachments or supporting documentation to send with each claim.
• Ensure the integrity of each claim that is billed.
• Document in detail all efforts in CUBS system and any other computer system necessary.
• Verify patient information and benefits.
• Appeal accounts in writing.
• Draft letters to clients.
  
  

• Meet specified goals and objectives as assigned by management on a regular basis.
• Maintain confidentiality of account information at all times.
• Maintain awareness of and actively participate in the Corporate Compliance Program.
• Assist with other projects as assigned by management
• Maintain good working relationships with state and Federal agencies.
• Resolve accounts in a timely manner.
• Maintain a neat and orderly work station
  
  

• High school diploma or equivalent is required.
• 1 – 3 years experience in insurance billing preferred.
• Knowledge of all insurance payers preferred.
• Proficient PC knowledge and the ability to type 30-40 wpm.
• Professional written and verbal communication skills.
• Capacity to prioritize multiple tasks in a busy work environment.
• Organization and time management skills.
• Capability to present oneself in a courteous and professional manner at all times.
• Ability to stay on task with little or no supervision. Working Conditions:
• Call Center environment.
• Must be able to sit for extended periods of time.