Sales Enablement Analyst - Return To Work Program

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our aspiration is to create a workplace that looks like society — where everyone feels seen, heard, valued, and empowered to succeed. We put this into action with the Salesforce India Return to Work Program, which provides women who have taken a career break a platform and opportunity to jumpstart their professional journey.

It is a six months program on third party contract and over the course of six months, program participants will work within Salesforces Technology, Sales, or Customer Success team, receive on-the-job training from Salesforce leaders, and be paired with a mentor to help navigate their career.

Sales Enablement Team Overview

The SouthAsia Enablement team drives business success by managing key enablement programs and delivering impactful learning experiences. We empower our Sales, Solutions, Sales Dev & Leaders with skills, process, product knowledge, and industry insights through hands-on training, workshops and world-class content. Through global initiatives, peer learning, and partnerships, we drive learning excellence.

Key Responsibilities

We’re looking for a highly organized, action-oriented Enablement Practitioner (EP) who thrives in a fast-paced environment and has a strong passion for training execution. As part of our dynamic Enablement team, you will be responsible for supporting and executing training programs that empower our sales, solutions and sales development teams to succeed.

In this role, you’ll partner closely with cross-functional teams to deliver high-impact enablement programs focused on Salesforce products, processes, sales skills, and industry knowledge. You will play a critical part in translating business needs into effective learning experiences, ensuring our revenue teams are equipped with the tools, content, and confidence to drive growth and customer success.

Main Responsibilities

• Work closely with Enablement Business Partners to understand needs of the business and serve as an expert on catalog of content
• Orchestrate and facilitate workshops that leverage global frameworks and subject matter expert communities
• Identify subject matter experts and manage adaptation of existing global content to address regional complexities (e.g. language, tool intricacies, etc.)
• Be a power-user in all internally-used products and tools and Lead operations of in-region programs:
• Manage registration, learner tracking, learner invites, Slack channels
• Source data and provide analysis on trends and insights that support quarterly enablement planning process
• Build and maintain relationships with stakeholders inside and outside of South Asia Enablement to ensure strong cross-functional collaboration
• Partner with the Global Enablement Content team and cross functional experts (Industry Business Partners, Sales Program Managers and Product Marketers) to locate content, or enhance existing materials or create content to address the regional training needs.
• Facilitate and run workshop based sessions, also build interaction by simulations, role plays, games and other engagement programs to execute engaging and impactful training programs
• Schedule sessions and maintain participant records (e.g., registration, test scores, evaluations, and attendance)
• Achieve high quality standards and customer satisfaction scores on delivered programs and measure training impact against associated enablement KPIs (ie participation, close rate, ACV impact)
  
  

Requirements

• Currently on a career break of minimum 1 year.
• Strong interest in facilitating and leading in-person and virtual enablement sessions and/or 5-7 years experience.
• Ability to use multiple communication channels in an impactful manner to convey key messages to stakeholders across the organization.
• Ability to quickly build trusted relationships and work effectively with cross-functional colleagues
• Self-motivated, accountable, detail-oriented and resourceful
• Utilize internal tools to track, report and analyze performance of programs
• Change oriented. Works effectively in the face of ambiguity, shifting priorities, and rapid change.
• Ability to oversee a variety of projects/programs and supporting tools simultaneously
• A passion for learning, with energy and enthusiasm to motivate and engage others and ability to thrive in a fast-paced environment
• Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling and design thinking
• Good knowledge of software sales cycles, pre-sales, sales process, and coaching is preferred
• Bachelor’s Degree required; Masters Degree a plus
  
  

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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