Product Manager III - Technical - SaaS Connectors

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About The Role

The Product Manager, Technical owns the ongoing health and management of a portfolio of SaaS data connectors in partnership with Fivetran’s product and engineering teams. You will partner with customers & other product managers to understand customer requirements, set priorities, ensure that requirements are translated into workable epics and stories. You are also the go-to person for engineering and other stakeholders when they have questions on requirements, deliverables, and incidents.

This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. The successful candidate must be able to to work with overlap with US EST and PST time zones.

What You’ll Do

• Monitor the health and performance of the connector portfolio
• Work closely with the larger product team to plan and prioritize feature development
• Manage product backlog, develop feature requirements and set acceptance criteria
• Partner with different stakeholders on internal management communications and business reviews
• Work closely with engineering to execute feature improvements
• Participate in scrum ceremonies
• Partner with engineering to solve incidents
• Work with customers for research, connector onboarding and triaging of incidents
• Drives for clarity and solutions when faced with ambiguity or challenges
• Understand both the technical details and desired business outcomes to drive for results
  
  
  

You will play a key role in the growing and adoption of Fivetrans SaaS Connector Portfolio

Skills We’re Looking For

• 5+ years of work experience with minimum 3+ years in product management.
• Strong SQL skills
• Previous experience working as a product manager, product owner, technical program manager, or data analyst role
• Experience working with engineering or technical delivery teams
• Experience working in an Agile environment
• Strong written and verbal communication skills
• Organized and great attention to detail
• Adaptable, multitasker and problem solver
• Great interpersonal skills and ability to collaborate and build relationships
• Embody team values of Curiosity, Ownership, Collaboration, Kindness, and Integrity
• A deep sense of empathy for the customer, ensuring that all solutions are customer-focused and deliver significant value.
  
  
  
  
  

Perks And Benefits

100% employer-paid medical insurance

Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off

RSU stock grants*

Professional development and training opportunities

Company virtual happy hours, free food, and fun team-building activities

Monthly cell phone stipend

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetrans Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please dont hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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