Platform Support Analyst

The Platform Support Analyst is responsible for maintaining the Blackline modules - Accounts, Tasks and Transaction Matching and experience in Coupa Treasury Tech support & ICPA.

Job Description:

• Assist with the data conversion from existing reconciliation templates to Blackline templates
• Analyse and interpret balance sheet data and suggest improvements
• Configure Blackline standard reports and interpret results from a process perspective
• Work with markets and Improve quality of Balance sheet recons in Blackline effectively and efficiently
• Effective Blackline license management
• Experience on continuous improvement for projects – Process improvements, Reducing rework, Improving TAT, Improving communications, Better Planning etc.
• Responsible for financial close, issues and deliverables
• Look to improve Platform effectiveness by working with Stakeholders to advance outcomes
• Work with stakeholders to address potential issues proactively
• Up-to-date with Blackline Product Knowledge
• Support and enable the new implementation of Blackline products across Dentsu
• Perform account reconciliations, account analysis, accrual calculations, and other related accounting documents
• Support users throughout the financial close and financial reporting process
• Train and advise Finance users on Blackline processes
• Good knowledge of policies, process, controls and enforce compliance
• Reconciling data between ERP systems and Blackline
• Ensure good stakeholder engagement through regular updates and good communication
• Excellent written and verbal communication skills
• Internal and External audit support.
• Setup Cash Pools in Coupa Treasury and verify balances (setup IC accounts, cash flow rules, liaise with markets for IC balances and reconcile IC balances)
• External vendor payment trouble shooting, involve with Banking service providers
• Internal and External audit support.
• Virtual Netting settlement, System integration, and automation
• The process goes live, with new market rollouts, process stabilization of cash flow forecasting system integration, and fast-track implementation.
• Defining the process, understanding the scope, and launching the process successfully in the market with integration support
• Coupa to Blackline bank balances integration - provide support to all markets