Platform Engineer Veeva SafetyDocs

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians.  If you want to be part of this exciting work, you belong at Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at www.astellas.com .

Astellas’ Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

Purpose And Scope

This role focuses on the development, deployment, and integration of software platforms that support our business processes and operations. This role involves a blend of technical expertise, business acumen, and a deep understanding of Veeva SafetyDocs Platform. The goal is to ensure these platforms are optimized to support business goals, enhance efficiency, and drive growth.

Responsibilities And Accountabilities

• Platform Development and Configuration: Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.
• System Integration: Ensure seamless integration between different business platforms and systems (e.g., integrating data sources from non-Pharmacovigilance business units) to enhance data flow and business processes.
• Performance Monitoring and Optimization: Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
• User Support and Training: Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
• Initiative Execution: Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.
• Collaboration: Work collaboratively with team members within the subdivision and across other digital and business units.
• Continuous Learning: Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.
• Innovation: Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
• Reporting: Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
• Problem-Solving: Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
• Quality Assurance: Ensure the highest quality and consistency in the work delivered.
  
  

• Bachelor’s degree in relevant field, e.g., Computer Science, Data Science
• Minimum of 2-4 years demonstrated relevant experience.
• Significant experience in developing and configuring in the Pharmacovigilance space using Veeva Vault SafetyDocs platform
• Business Process Understanding: Knowledge of Pharmacovigilance business processes and how Vault SafetyDocs supports these processes
• Strong analytical and problem-solving skills
• Ability to work effectively in a team environment
• Excellent communication skills, both written and verbal
• Agile and adaptable to changing environments and project scopes
• Demonstrated experience working with business to define epics/user stories/features, as well as conducting impact analysis
• Present technical solutions based on the business requirements of the Veeva Vault SafetyDocs system.
• Able to support vendor technical upgrade on three-times-a-year basis by conducting technical impact assessment, addressing any technical issues, support the environment management, support testing, and document changes per the Astellas software lifecycle process
• Able to support internal releases at least twice a year
• Manage user account, create roles, and support twice annual user access review request.
• Support system deliverables and provide technical feedback during internal and external Veeva Vault SafetyDocs system audit
• Work closely with the internal privacy and security team to assess Personal Information requests and act according per the privacy laws
• Maintain and report any issues and communicate effectively to all stakeholders during project/enhancement phase, service disruptions, and during the technical upgrade
• Lead without authority and be escalation point for any customer issues
  
  

• Veeva Admin Certification
• 1-3 years demonstrated experience with Veeva Vault SafetyDocs
• Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery
• Technical Proficiency: Strong coding skills in relevant tools and technologies, e.g., Java, C++, Python, R, SQL is highly beneficial; familiarity with Azure DevOps, ServiceNow, DataBricks and Mulesoft
• Migration Experience: Migrating documents, metadata, audit trails and relationships between Vaults and from other sources including SharePoint