Internal Firm Services - Human Capital - LandD - Leadership Coaching CoE - Senior Manager

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In leadership coaching at PwC, you will focus on providing guidance and support to executives and leaders, helping them enhance their skills and achieve their professional goals. Your work will involve your experience to empower individuals and drive organisational success through effective coaching strategies. In addition to providing individualised development opportunities to executives, you will design and develop learning solutions as applicable.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Leadership Coaching team you are expected to empower leaders to enhance their effectiveness and fulfill their potential. As a Senior Manager, you are expected to leverage your coaching knowledge to develop impactful learning solutions, fostering an environment of trust and collaboration that drives professional growth across the firm.

Responsibilities

• Empower leaders through impactful coaching and development strategies
• Design impactful learning solutions that enhance leadership effectiveness
• Foster an environment of trust and collaboration among team members
• Analyze coaching outcomes to continuously improve programs
• Mentor and guide leaders to achieve their professional goals
• Collaborate with stakeholders to align coaching initiatives with business needs
• Drive initiatives that promote professional growth across the organization
• Uphold the delivery of exceptional coaching experiences
  
  

What You Must Have

• Bachelors Degree
• 7 years of experience
• Oral and written proficiency in English required
• Professional Coach training certification from an International Coaching Federation (ICF) accredited program, ICF Associate Certified Coach (ACC) level credential or above
  
  

What Sets You Apart

• Bachelors Degree in Psychology, Organizational Management, Organizational Behavior Studies, Business Administration/Management preferred
• Well-being coach training certification preferred
• Team coaching training certification preferred
• Demonstrating advanced facilitation and design skills
• Coaching and developing leaders at various levels
• Building and leveraging key relationships across the firm
• Utilizing design thinking and agile project management techniques
• Analyzing data to drive decision making
• Other counseling related fields of study may be considered along with executive coaching experience

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