Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner

Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills : Oracle Database Administration (DBA)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance for both production and development systems. Your typical day will involve troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of various software products across multiple platforms. You will engage with both remote and onsite teams to address technical challenges and maintain system integrity, all while adhering to defined operating models and processes. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Database Administration (DBA). - Strong understanding of database management and optimization techniques. - Experience with backup and recovery strategies for Oracle databases. - Familiarity with performance tuning and troubleshooting of database systems. - Knowledge of SQL and PL/SQL for database querying and scripting. Additional Information: - The candidate should have minimum 5 years of experience in Oracle Database Administration (DBA). - This position is based at our Bengaluru office. - A 15 years full time education is required.