Must have skills: Travel, Safety/Security, or Risk Management industry knowledge
Good to have skills: Knowledge of immigration and travel industry practices, including airlines, hotels, car rentals, and travel booking systems, would be an added advantage.
Job Summary:
Mobility team is responsible for the day-to-day service delivery of Mobility services in connection with the assigned population of personnel traveling to various countries. We are seeking a detail-oriented and collaborative individual to join our team as a Corporate Travel Associate Manager. In this role, you will be responsible to organize, managing, and direct management crisis activities in support of Accenture people. He/she will implement Mobility processes and procedures (including emergency and recovery plans) and ensures they are applied.
Roles & Responsibilities:
Key Responsibilities -
Initiate, track deliverables and monitor crisis activities, correspondence, and risks, and maintain leadership status summaries.
Work with teams to ensure crisis management support aligns with global priorities, appropriate standards and are delivered in a timely manner.
May provide administrative support and interaction with peers and senior management within Accenture, involving monitoring and tracking of our people.
Requires analysis and solving - complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
Drive process efficiency to current tasks and seek innovative ways to improve performance of the team.
Work closely with project leads and other corporate functions lead to operationalize the global / local responses.
Identify opportunities for program and standards improvements, and work with the global team to develop and implement solutions and outcomes.
Develop and manage relationships with third party Travel Security suppliers and establish standards by which to assess their performance.
Emergency Planning & Business Continuity Planning – assist efforts to establish plans, keep up-to-date, and provide direction on training / testing approaches.
Perform required audits and tests related to the Crisis Management Plan.
Requires understanding of the strategic direction set by senior management as it relates to team goals.
Aptitude to work in excel and with large amounts of data and creation of dashboards
Professional & Technical Skills:
Excellent written and verbal communication skills, with the ability to correspond effectively in a business setting.
Attention to detail and the ability to manage multiple tasks simultaneously.
Strong problem-solving skills and a customer-oriented mindset.
Proficient in using relevant software -, data analysis and documentation.
Proficient in data analysis and business insights
Additional Information:
The ideal candidate should have experience in Corporate Travel, , Safety, or Risk Management or have the relevant industry knowledge
Shift timings for this role will be from 6.00 PM ( IST) to 3.00 PM ( IST)
Open to work in flexible working hours including weekends/ holidays if crisis arises.
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