Business Analyst HCM

FPT Smart Cloud is hiring a Business Analyst to drive clarity and alignment across our AI & Cloud product lines.

About FPT Smart Cloud

FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.

FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.

• Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
• All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
• Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
• Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
  
  

• Flexible income according to ability, open agreement
• Working in the field of the most advanced technology today, AI – a product that has been greatly invested by FPT in the past 5 years and the most trending now.
• Gain a thorough understanding of the big picture of AI in Vietnam and Asia through different fields.
• Advancement opportunities: recruited personnel can follow a promotion path to become a company-level center product lead BA .
• FPT Premium Care package
• Activities and culture with FCI and FPT Corporation
• Study support package for children of FCI union
• Sponsor-related courses and certifications
  
  

• Participate in multiple projects as a Business Analyst
• Developing relationships and partnerships with key stakeholders, understand and negotiate needs and expectations of multiple stakeholders.
• Provide project level analysis – producing required project analysis documentation (business requirements, system requirements, scoping, use cases, sequence diagrams, future state proposals ..etc…
• Work as a consultant to help customer build the most value usecase to powered AI technology apply into any domain.
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA processes.
• Identify improvement opportunities (proactive and reactive)
• Identify ways to increase adoption and customer satisfaction.
• Cooperating with Project Manager in developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
  
  

• At least 3 years of working experience in a Business Analyst
• Ability to successfully handle multiple projects and manage multiple tasks at any given point
• Effective stakeholder engagement and leadership skills.
• Excellent problem-solving, communication, time management and analytical skills.
• Confident presenter
• Be a fast learner, have a desire to learn and apply new technology
• Have a spirit of demanding high-quality product
• Other priority conditions:
• English
• Experiences in AI projects
• Experienced in working with large corporates in Banking – Finance – Securities – Insurance industry
• Bachelor’s degree in business, information technology or related field
• Microsoft Office: Excel, PowerPoint, Word, Project, Visio, Power BI
  
  

• Working Location: 7th Floor, FPT Tower, no. 10 Pham Van Bach Street, Dich Vong ward, Cau Giay district, Hanoi.
• Working hours:
• 8h30 AM – 12h00 PM
• 1h00 PM – 5h30 PM
• Working days: Monday – Friday (weekends off)