Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. Were a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think youve got the guts, the smarts, and the hustle to join us, then keep reading!
Job Overview
We’re looking for a Content Lead to build and scale Jetpac’s global content engine. You’ll own the entire content funnel—from editorial blog strategy and SEO, to lifecycle messaging, to earned media (PR). You’ll also manage a growing team of writers and collaborators to help bring Jetpac’s story to life across the customer journey.
This role blends strategy and execution, creative and analytical thinking, and a bias for fast-paced, impactful work.
Key Responsibilities
Content Strategy & Leadership
Own Jetpac’s global content strategy across blog, CRM, and PR
Define tone, voice, and content pillars aligned with brand and growth goals
Build and manage a team of freelance and in-house writers/editors across regions and time zones
Maintain a clear editorial calendar across SEO, product launches, and seasonal themes
Blog & SEO Content
Plan and publish high-quality, keyword-optimized articles targeting global travelers
Oversee research, briefs, writing, editing, and publishing of blog content
Collaborate with SEO and growth teams to identify topics, keywords, and internal linking opportunities
Continuously optimize and update older blog content based on performance metrics
CRM & Lifecycle Content
Develop content for email, push notifications, SMS, and in-app messaging in collaboration with the CRM team
Create and test messaging for onboarding flows, promotions, seasonal campaigns, and retention journeys
Ensure consistency in tone, personalization, and relevance across all user touchpoints
PR & Thought Leadership
Work with Jetpac’s leadership team to craft Jetpac’s brand narrative in earned media
Identify opportunities for PR campaigns, guest articles, and media features
Develop press kits, media outreach assets, and executive quotes
Collaborate with external PR agencies and partners when required
Performance Tracking & Optimization
Track KPIs across content formats: traffic, CTR, engagement, conversions, shares, open rates
Use tools like GA4, Search Console, email analytics, and CMS dashboards to evaluate content effectiveness
A/B test subject lines, formats, and layouts to improve performance across channels
Share monthly content performance reports and insights with stakeholders
Requirements
5–8 years of experience in content marketing, editorial strategy, or communications
Exceptional writing and editing skills with a portfolio of blog, email, and/or media content
Proven experience managing writers, editors, or content freelancers
Deep understanding of SEO, lifecycle marketing, and content performance metrics
Experience collaborating with cross-functional teams including SEO, CRM, PR, and performance marketing
Strong project management and organizational skills
Bachelors degree in Marketing, Communications, Journalism, or related field
Preferred Experience
Prior experience in travel tech, telco, fintech, or DTC brands
Experience working in fast-paced startups or growth-stage companies
Familiarity with tools like WordPress, GA4, Search Console & Braze/MoEngage
Experience managing PR outreach or coordinating with PR agencies
Desired Skills
Strategic thinker with a love for storytelling and a bias for execution
Ability to juggle multiple formats, channels, and stakeholders
Data-driven mindset with a flair for content that converts
Collaborative leader who thrives in a high-ownership, high-growth environment
What We Offer
Competitive salary and excellent performance-based incentives.
Comprehensive benefits package, including health, dental, and vision coverage.
Flexible work arrangements with remote or hybrid options.
Opportunity to work with a dynamic and innovative global team.
Career growth and professional development opportunities
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