CDandE-Cybersecurity-ServiceNow Developer - Manager - Bangalore

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

7+ Years

Position Requirements

As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues

from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not

Limited To

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  
  

Seek and embrace opportunities which give exposure to different situations, environments and

perspectives.

• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.
  
  

Preferred Knowledge

Design, development and Implementation of Servicenow customization including core platform setup,

workflow administration, reporting data imports,custom scripting and third-party integrations.

Good platform knowledge on Business rules, UI Pages, UI Macros, UI Scripts, script Includes, Client Scripts,

workflows, etc.

Ability to lead/support the team responsible for the implementation and administration of the ServiceNow

platform, including managing system configurations, gathering and documenting user and process

requirements, developing workflow customizations, and performing quality assurance testing and user

acceptance testing

Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within

ServiceNow which includes architecting technical implementations, organizing and prioritizing development

effort, interfacing with vendors and management.

Must possess the technical/functional skills necessary to make an impact on consulting project

engagements

• Excellent client facing and communication skills (verbal and written skills)
• Familiarity and experience working in an agile development environment
• Good understanding of JavaScript and Web Services
  
  

Preferred Skill

Must Have Skills

• Javascript,HTML,CSS, Web Services
• ServiceNow Certified Administrator
• ServiceNow Certified Application Developer
• ServiceNow Certified Implementation Specialist - ITSM/HR/GRC/VR/ITOM/SecOps
• Exposure to developing and implementing ServiceNow with other tools.
  
  

Good To Have Skills

• AngularJS or any other scripting language
• Exposure to Active Directory configuration/administration, Azure Web Services
  
  

Additional Job Description

Professional and Educational Background

Graduate/Bachelors, BE/BTech, MCA

---