At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer pricing and profitability at PwC will specialise in providing consulting services focused on pricing strategies and profitability analysis. You will analyse pricing models, assess customer profitability, and offer guidance and support to help clients optimise pricing strategies, improve profitability, and maximise customer value.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
Skills Preferred
Candidates should be able to demonstrate extensive customer transformation consulting abilities within a project team that includes the following:
Sales & Pricing Strategy
2–5 years of experience in developing pricing models and strategies across multiple clients.
Solid understanding of financial concepts including profit margins, cost structures, and revenue models to evaluate the impact of pricing strategies.
Knowledge of pricing methodologies such as value-based, cost-plus, and dynamic pricing aligned with business goals.
Ability to identify pricing and monetization opportunities that drive profitability and operational efficiency.
Conduct industry and competitive research to inform segmented pricing structures and policies for optimal value capture
Data Analysis, Forecasting & Reporting
Ability to collect, interpret, and analyze data, including financial metrics and pricing trends, to support decision-making.
Design, development, and presentation of forecasting models, reports, and dashboards that drive key pricing decisions.
Expertise in data acquisition, cleaning, and structuring from multiple sources to generate insights.
Interpretation of data using statistical techniques and presentation of detailed reports and actionable findings
Sales & Pricing Technology & Tools Proficiency
Proficient with Microsoft Office tools (Word, Excel, PowerPoint).
Hands-on experience with BI and analytics platforms like Tableau, Power BI, and Alteryx.
Working knowledge of R, Python, or SQL is a strong plus.
Familiarity with sales and pricing technologies such as PriceFX, Zuora, Veeva, Enterra Solutions, and nCino is advantageous
Sales & Pricing Process Design & Implementation
Evaluate client pricing processes and identify gaps; drive transformation through design of future-state processes and tools.
Develop business requirements and support implementation of price optimization platforms.
Leverage project management and facilitation skills to support end-to-end delivery of pricing initiatives and client deliverables
Project Management
Strong written and verbal communication skills, including direct client interactions.
Ability to collaborate across sales, marketing, and finance teams to align pricing strategies with broader business goals.
Demonstrated capability to manage multiple tasks, prioritize effectively, and problem-solve in dynamic team environments
Educational Background
MBA in Sales / Marketing / Strategy/ Analytics from a premier B-School
Additional Information
Travel Requirements: Travel to client locations may be required as per project requirements.
Experience: 2-5 years of prior relevant work experience in a Pricing / Sales/ Analytics Strategy role. Experience in management consulting and exposure to multinational environment will be a bonus
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