AES SAP PM Manager Operate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP supply chain and operations at PwC, you will specialise in providing consulting services for SAP supply chain and operations applications. You will analyse client needs, implement software solutions, and offer training and support for seamless integration and utilisation of SAP supply chain and operations applications. Working in this area, you will enable clients to optimise their supply chain processes, improve operational efficiency, and achieve their strategic objectives.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

AES SAP EAM

Manager

Operate

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Job Summary -

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans

together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on

their business knowing that they have a trusted partner for their IT needs. Every day we are motivated

And Passionate About Making Our Clients’ Better.

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded

in deep industry experience and powered by the talent that you would expect from the PwC brand. The

PwC Managed Services platform delivers scalable solutions that add greater value to our client’s

enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained

global professionals, combined with the use of the latest advancements in technology and process, allows

us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus

on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a

consultative first approach to operations, leveraging our deep industry insights combined with world class

talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients

need flexible access to world class business and technology capabilities that keep pace with today’s

dynamic business environment.

Within our global, Managed Services platform, we provide Application Evolution Services (formerly

Application Managed Services), where we focus more so on the evolution of our clients’ applications and

cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application

portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can

focus on what matters most to your business: accelerating growth that is dynamic, efficient and

cost-effective.

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive

working in a high-paced work environment capable of working on a mix of critical Application Evolution

Service offerings and engagement including help desk support, enhancement and optimization work, as

well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in

helping win and support customer engagements from not only a technical perspective, but also a

relationship perspective.

Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA

Required Field(s) Of Study (BQ)

Preferred Field(s) of Study:

Minimum Year(s) of Experience (BQ) *: 10-16 years of experience

Certification(s) Preferred

Preferred Knowledge/Skills *:

General Skill Set

AES SAP EAM

Manager

Operate

____________________________________________________________________________

As a Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry

experience, helping our clients solve their complex business issues from strategy to execution. Specific

Responsibilities Include But Are Not Limited To

• Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers
  
  

and above.

• Be involved in the financial metrics.
• Be actively involved in business development activities to help identify and research opportunities
  
  

on new/existing clients.

• Contribute to the development of your own and team’s technical acumen.
• Use data and insights to inform conclusions and support decision-making.
• Adherence to SLAs, experience in incident management, change management and problem
  
  

management.

• Develop new skills and strategies to solve complex technical challenges.
• Assist in the management and delivering of large projects.
• Train, coach, and supervise staff to recognize their strengths and encourage them to take
  
  

ownership of their personal development.

• Act to resolve issues which prevent the team working effectively.
• Keep up to date with local and national business and economic issues.
• Continue to develop internal relationships and the PwC brand.
• Build a strong team environment that includes client interactions, workstream management, and
  
  

cross-team collaboration.

• Actively engage in cross competency work and contribute to COE activities.
• Demonstrating project management skills including the ability to manage multiple projects
  
  

simultaneously while being detail oriented.

Strong Knowledge In

• 3 to 6 years of hands-on experience in Project Management
• Experience in supporting project management activities for multinational large scale SAP support
  
  

projects

• Experience in performing project management activities from offshore that includes/ support
  
  

project initiation, cost management, communication, preparing status, quality management/

monitoring, resource management, risk management, etc.

• Experience in project management tools such as SAP Solution Management, Microsoft Project
  
  

Planning, JIRA, etc.

• Basic understanding of ITIL key components such as Service value system and the four
  
  

Dimensions model.

• Understand client requirements, provide solutions, functional specifications and implement
  
  

technical components accordingly.

• Ability to create Technical Design Documents (TDD) and Unit Test documents for the technical
  
  

solutions being implemented.

• Excellent Communication, analytical and Interpersonal skills as a Consultant and play a role of
  
  

team lead.

• In addition to the above the candidate should have been involved in the following during the life
  
  

cycle of SAP Support project.

▪ Unit Testing, Integration Testing

▪ User Support activities

▪ Exposure to ASAP and other structured ITIL methodologies

AES SAP EAM

Manager

Operate

____________________________________________________________________________

▪ Regularly interact with the onsite team/client

▪ Provide status updates in daily/weekly conference calls

▪ Maintain cordial relationship with onsite team/client

• Strong Knowledge in
• Managing Technical Objects
• Equipment’s, Functional Locations, Bill of Materials etc
• Material and Serial Number combination
• Warranties
• Work centers, classes and characteristics
• Installed base
• Measurement Point and documents
• Notifications and its processing
• Work Order Management
• Capacity requirements planning
• Preventive maintenance
• Task lists
• Maintenance Items
• Maintenance Plans
• Work clearance Management
• Workflow in EAM & PM
• Standard reports usage.
• Familiarity on the basic business processes with the following Functional Areas:
  
  

■ Task lists

■ Maintenance Items

■ Maintenance Plans

Preferred Skills

• Hands on experience in configuring / defining the following in the EAM & PM module with Basic
  
  

understanding of SD, MM and FICO, Container Terminal, Shipping, Logistics

• Familiarity on the basic business processes with the following Functional Areas:
• Document management system
• Engineering change management
• ITIL 4 Certification

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