AES SAP Concur Associate Operate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP technology at PwC, you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation, configuration, administration, development, and support of SAP products and technologies.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

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Job Summary -

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital

Minimum Degree Required (BQ) *:

Bachelor’s Degree

Required Field(s) Of Study (BQ)

Preferred Field(s) of Study:

Minimum Year(s) of Experience (BQ) *: US

Minimum Of 3-5 Years Of Experience

Preferred Skills/Certification(s) Preferred:

• N/A
  
  

Preferred Knowledge

As an Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
• Contribute to the development of your own and team’s technical acumen.
• Use data and insights to inform conclusions and support decision-making.
• Adherence to SLAs, experience in incident management, change management and problem management.
• Develop new skills and strategies to solve complex technical challenges.
• Assist in the management and delivering of large projects.
• Act to resolve issues which prevent the team working effectively.
• Keep up to date with local and national business and economic issues.
• Continue to develop internal relationships and the PwC brand.
• Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
• Actively engage in cross competency work and contribute to COE activities.
• Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
  
  

Technical Skills

• Directly optimize the SAP Concur Travel and Expense system to align with organizational objectives while streamlining processes. Complete modifications as necessary to support approved requests.
• Apply hands-on experience to customize workflows, expense types, and policy settings within SAP Concur, ensuring adherence to company policies and regulatory requirements.
• Collaborate with cross functional teams, travel experts and finance teams to ensure effective integration of the T&E module with other financial systems and ERP solutions, namely ECC, S4, and other SAP platforms.
• Provided timely and effective technical support to users, resolving issues and ensuring smooth system operation.
• Conduct detailed requirement gathering sessions with key stakeholders and translate these into actionable configurations within the system.
• Actively participate in the testing phases, identifying, and resolving issues to ensure a smooth deployment.
• Provide support and continue to optimize the system based on user feedback and evolving business needs.
• Create reports, data analysis, identifying trends and cost-saving opportunities.
• Developed and delivered training programs for employees on Concur system usage, improving user adoption and efficiency.
  
  

Qualification

• Good knowledge of SAP S/4HANA architecture and functionality 
• ITIL 4 Certification
  
  

Soft Skills

• Self-driven with a can-do attitude, with an excellent communication and client-facing skills 
• Problem-solving mindset and ability to work in a collaborative environment. 
• Strong relationship builder within the organization and with external partners. 

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