MS - IT Infra Cloud - Senior Associate Sr Analyst - Active Directory Administration - Operate

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

Job Description – EUC (Active Directory)

Job Title: Sr Associate Experience : 6+ Yrs.

Job Summary

Seeking a highly skilled and experienced Active Directory professional responsible for the advanced administration, optimization, and strategic enhancement of the enterprise-wide Active Directory environment. The candidate will lead initiatives to improve AD infrastructure, ensure security compliance, and drive cloud integration journeys.

Key Responsibilities

• Lead the design, implementation, and management of Microsoft Active Directory infrastructure, including domain controllers, trust relationships, OU structures, Group Policy Objects (GPOs), and related services in a complex enterprise environment.
• Oversee routine and complex AD administrative tasks such as advanced user and group management, delegation of rights, password policies, and permissions at scale.
• Proactively monitor, troubleshoot, and resolve issues related to AD replication, TCP/IP, DNS, DHCP, and other critical network services that impact directory performance and availability.
• Develop and enforce enterprise-wide security policies using Active Directory and Group Policy to meet corporate security standards and regulatory compliance.
• Serve as a subject matter expert on authentication protocols (LDAP, Kerberos, NTLM) and lead troubleshooting for authentication and access control issues.
• Manage and optimize Azure Active Directory and hybrid identity solutions; lead the design, deployment, and maintenance of Azure AD Connect synchronization, SSO solutions, and multifactor authentication (MFA) strategies.
• Plan, design, and execute disaster recovery and business continuity strategies for Active Directory services, including comprehensive backup and restore processes.
• Lead and coordinate Active Directory migration, consolidation, and upgrade projects, ensuring minimal downtime and seamless transition.
• Automate AD management tasks through advanced PowerShell scripting and potentially other scripting languages to enhance operational efficiency.
• Develop and maintain detailed documentation of AD architecture, policies, procedures, and troubleshooting guides.
• Mentor junior team members and collaborate cross-functionally with other IT teams, including Security, Infrastructure, and Cloud, to align directory services with overall IT strategies.
• Engage in capacity planning and performance tuning for Active Directory to support ongoing business growth.
• Participate in vendor management and evaluation of AD-related tools and add-ons.
  
  

Required Qualifications

• 6+ years of hands-on experience managing Microsoft Active Directory environments in medium to large-scale enterprises.
• Expert-level knowledge of Windows Server OS (2012/2016/2019/2022) and in-depth understanding of AD components such as FSMO roles, Global Catalog, Sites and Services, and GPO management at scale.
• Strong experience with Azure Active Directory, hybrid identity solutions, AD Connect, and cloud identity management best practices.
• Proven experience implementing security controls, auditing, and compliance in Active Directory.
• Advanced skills in PowerShell scripting for automation and reporting purposes.
• Solid understanding of TCP/IP networking fundamentals, including DNS, DHCP, and network security as they relate to AD.
• Experience with enterprise-grade authentication and authorization mechanisms such as LDAP, Kerberos, NTLM, and MFA implementations.
• Demonstrated experience leading AD migrations, upgrades, or consolidation projects.
• Strong analytical, troubleshooting, and problem-solving skills with a proactive approach.
• Excellent communication and leadership skills with the ability to collaborate effectively with both technical and non-technical stakeholders.
  
  

Preferred Certifications

• Microsoft Certified: Identity and Access Administrator Associate (Azure AD)
• Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent advanced certifications
• MCSE: Core Infrastructure or MCSE: Identity and Access Management
  
  

Education Qualification

• Higher Level Qualification in a technical subject is desirable
• Any Microsoft Certification
  
  

Additional Information

• Strong written and Oral communication skills.
• Should be open to work in night shifts (24/7)
• Should be operating from office (5 days a week).

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