Associate Manager - Telesales_Olyv53 2

We are looking for an experienced Telesales Manager with a minimum of 5-6 years of Experience in Telesales & 4-5 years of experience in handling a team of 50-100 callers in the Lending loan industry. As a telesales Manager, you will be responsible for setting weekly and monthly sales targets, designing and implementing sales strategies, and monitoring the performance of the sales team, you should have experience with telesales, advanced team-handling skills, and the ability to multitask.

Roles & Responsibilities

• Data science-driven targeting of the users requires loans.
• Should have good knowledge of dialer, running campaigns over dialer. prioritizing campaigns, follow-ups, and required dialing attempts over dialer using data-driven strategies.
• Should be able to differentiate the attributions between the different marketing channels (calling, CRM, Performance), to find exact contributions by the calling alone on the similar data/user targeted through different marketing channels.
• Good knowledge of the user profile, which is the deciding factor for loan approvals.
• Work as a Telesales Manager– handling data and files, and checking the quality and productivity of the team.
• Driving sales targets by acquiring new clients and growing business from existing clients.
• Doing Daily call audits for the team, the agency, and the agents, and making necessary reports.
• Manage team and agency performance, related to the assigned process.
• To ensure all members of the team are fully informed of targets and current sales positions.
• To be a proactive member of the team and support all calls.
• To collate, analyze,and utilize call statistics to manage and improve the sales performance of the team.
• Good in Analytics and strategies.
• To ensure that the Call Center KPIs are met.
• Implementing sales strategies.
• Monitoring & Evaluating the performance of the sales agencies.
• Setting weekly and monthly sales targets.
• Compiling and presenting sales reports.
  
  

• Bachelor’s degree.
• Should be Experience in telesales.
• Strong leadership and sales skills.
• Excel and PowerPoint knowledge is a must.
• Ability to multitask.
• Good verbal and written communication skills.
• Ability to work well under pressure.
• Ability to write and present reports.
• Strong organizational skills.