Front Desk Receptionist (225-628)

We are seeking a highly organized and personable Front Desk Receptionist to join our team and serve as the first point of contact for our clients and visitors. This pivotal role demands a warm, welcoming demeanor combined with the ability to manage various administrative tasks efficiently. As a Front Desk Receptionist, you will be responsible for maintaining a neat and inviting reception area, alongside providing exceptional customer service. Your role will encompass constant communication, both in person and over the phone, handling inquiries, and directing them to the appropriate departments. A proactive approach, attention to detail, and the ability to multitask effectively under pressure are key components of this position. Join us if you enjoy working in a dynamic environment where your contributions are valued and vital to the smooth operation of our office.

Responsibilities

• Greet all visitors and clients warmly, ensuring a positive first impression.
• Answer phone calls promptly, directing inquiries to the correct departments.
• Maintain a clean and organized reception area at all times.
• Assist clients by providing detailed information about our services.
• Handle incoming and outgoing mail, packages, and deliveries efficiently.
• Schedule and confirm appointments, ensuring a coordinated appointment system.
• Order and maintain inventory of office supplies, as necessary.
• Coordinate with the facility management for maintenance and repair services.
• Keep accurate and up-to-date records of visitors and incoming calls.
• Maintain confidentiality of client and company information at all times.
• Assist with administrative tasks such as data entry and filing documentation.
• Support other team members with ad hoc tasks as required.

Requirements

• High school diploma or equivalent required; additional qualifications preferred.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent phone etiquette with strong verbal communication skills.
• Proficiency in Microsoft Office Suite and basic computer skills necessary.
• Outstanding organizational skills with the ability to multitask efficiently.
• Ability to maintain a calm and professional demeanor under pressure.
• Strong attention to detail and commitment to customer service excellence.