Counter Sales Executive (225-702)

We are seeking a dynamic and customer-focused Counter Sales Executive to join our team. The ideal candidate will possess excellent communication and interpersonal skills, and will play a vital role in providing exceptional customer service and driving sales at our retail location. As a Counter Sales Executive, you will be responsible for assisting customers with their purchases, providing knowledgeable recommendations, and ensuring that our store operates smoothly and efficiently. This role requires a proactive individual who can manage multiple tasks while maintaining a welcoming environment for all our customers. If you are enthusiastic, have a passion for sales, and are looking to work in a vibrant team-oriented environment, we would love to hear from you.

Responsibilities

• Assist customers with purchasing decisions by providing informed recommendations.
• Maintain an organized and visually appealing sales counter area in the store.
• Handle customer inquiries and resolve complaints promptly and professionally.
• Regularly update product displays, ensuring all merchandise is presented well.
• Process cash and credit card transactions using the store’s point of sale system.
• Maintain inventory accuracy by regularly checking stock levels and reporting discrepancies.
• Collaborate with team members to achieve store sales targets and customer satisfaction benchmarks.
• Provide information on promotions, discounts, and new product lines effectively.
• Develop strong product knowledge to assist customers with required information.
• Assist in store opening and closing procedures, ensuring security protocols are followed.
• Ensure all sales documentation is accurately completed and filed accordingly.
• Contribute to store cleanliness by participating in daily and weekly cleaning tasks.

Requirements

• Previous experience in sales or customer service is highly desirable.
• Excellent communication and interpersonal skills are essential for this role.
• Ability to handle multiple customers and tasks efficiently in a fast-paced environment.
• Familiarity with point-of-sale software and inventory management systems preferred.
• Strong problem-solving skills to effectively address customer concerns and queries.
• High school diploma or equivalent education is required for consideration.
• Flexibility to work varied shifts, including weekends and holidays, as needed.