Tele Sales Executive – B2B Telecom (225-914)

A Tele Sales Executive specializing in B2B telecom is a pivotal role within the telecommunications industry, focusing on fostering business relationships and driving sales through effective telephonic communication. This individual serves as the front line for connecting with businesses, understanding their telecom needs, and offering tailored solutions to enhance their operational efficiency. High levels of motivation, excellent communication skills, and a keen understanding of the telecom products are crucial for success in this role. The Telesales Executive is responsible for identifying potential business clients, generating leads, and closing sales to achieve company targets. This role requires the ability to manage a pipeline of prospective clients, handle objections, and maintain high levels of customer satisfaction while contributing to the growth of the company.

Responsibilities

• Conduct outbound calls to potential business clients to introduce telecom services.
• Identify decision-makers and build strong relationships to drive sales conversions.
• Develop and execute effective telesales strategies to meet sales targets.
• Provide detailed information about telecom products and services to clients.
• Manage a pipeline of prospects, following up with leads to move them through the sales funnel.
• Utilize CRM software to track customer interactions and update sales data regularly.
• Collaborate with the marketing team to align sales activities with promotional events.
• Handle objections and resolve client issues to facilitate successful business relationships.
• Conduct market research to identify trends and opportunities in the telecom industry.
• Prepare and deliver sales reports to management to assess progress and adapt strategies.
• Participate in training sessions to enhance product knowledge and sales skills.
• Maintain high levels of professionalism and customer service in all client interactions.

Requirements

• Bachelor’s degree in Business, Marketing, Telecommunications, or related field preferred.
• Proven experience in telesales, preferably within the B2B telecom sector.
• Excellent communication and interpersonal skills with a strong phone presence.
• Demonstrated ability to meet and exceed sales targets within a competitive environment.
• Strong understanding of CRM software and the ability to navigate technology platforms.
• Ability to work independently, prioritize tasks, and manage time effectively.
• High level of customer orientation and commitment to providing tailored solutions.