Receptionist (225-801)

We are seeking a highly organized and customer-focused Receptionist to join our team. As the first point of contact for visitors and clients, the Receptionist plays a crucial role in creating a welcoming and professional atmosphere. Your primary responsibility will be to manage front-desk activities, including greeting guests, handling phone calls, and managing correspondence. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. This role is perfect for someone who enjoys interacting with people and has a keen attention to detail. If you are a proactive individual with a passion for providing excellent customer service, we invite you to apply to join our dynamic team.

Responsibilities

• Greet visitors and guests with a professional and friendly attitude.
• Answer and direct phone calls to the appropriate staff member efficiently.
• Maintain the reception area tidy and presentable with necessary supplies.
• Provide basic and accurate information both in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries promptly.
• Schedule appointments and maintain conference room calendars accurately.
• Assist with administrative tasks such as data entry and filing documents.
• Handle sensitive information confidentially and discreetly at all times.
• Coordinate front-desk activities and ensure the reception area operates smoothly.
• Issue visitor badges and maintain visitor logs for security management.
• Liaise with facility management for any maintenance or repair requests.
• Support office staff with their administrative needs as required.

Requirements

• High school diploma or equivalent required; additional education is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficient in Microsoft Office Suite and basic computer applications.
• Strong verbal and written communication skills with attention to detail.
• Excellent organizational abilities with strong multitasking capabilities.
• Customer service orientation and ability to handle a fast-paced environment.
• Professional appearance and a positive attitude towards serving guests.