Front Office Receptionist (225-1014)

As a Front Office Receptionist, you are the face of our organization, playing a vital role in ensuring smooth operations and providing exceptional service to our clients and guests. Your dedication to excellence will set the tone for a warm and welcoming environment for all who enter our doors. You will be responsible for managing front desk duties, handling communications, and assisting with a variety of administrative tasks. Your role is crucial in maintaining our company’s reputation for professionalism and client satisfaction. We are seeking a detail-oriented, enthusiastic, and personable individual who can multitask effectively and handle customer inquiries with the utmost poise and efficiency.

Responsibilities

• Welcome and greet visitors professionally, offering them a friendly and courteous reception.
• Answer and direct phone calls promptly while maintaining excellent telephone etiquette.
• Manage the daily schedule and appointments to optimize time management efficiently.
• Maintain the cleanliness and organization of the front office area at all times.
• Provide accurate information to clients and colleagues regarding company services.
• Handle incoming and outgoing mail, packages, and deliveries promptly and correctly.
• Assist in administrative tasks such as filing, photocopying, and document preparation.
• Coordinate with other departments to ensure smooth communication and teamwork.
• Maintain and update records, database, and office logs for accurate data management.
• Monitor security by controlling access through the reception desk as appropriate.
• Assist with event planning and coordination for office functions as required.
• Address customer inquiries and resolve complaints with professionalism and tact.

Requirements

• High school diploma or equivalent; additional qualifications is a plus.
• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in Microsoft Office Suite or similar software applications is required.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organizational skills with the ability to multitask efficiently and effectively.
• Customer service orientation with an emphasis on confidentiality and discretion.
• Knowledge of office management and basic bookkeeping techniques is advantageous.