F&B Service Expert 23D25

We are seeking a dedicated and experienced Food & Beverage Service Expert (F&B Service Expert) to join our team and elevate the exceptional dining experience we provide to our guests. The ideal candidate will have a passion for hospitality, an eye for detail, and the ability to lead a dynamic team in a fast-paced environment. As an F&B Service Expert, you will ensure all guests receive outstanding service while maintaining the highest standards of quality across all food and beverage offerings. You will collaborate closely with kitchen staff, manage daily operations efficiently, and bring innovative ideas to enhance service and customer satisfaction.

Responsibilities

• Oversee daily food and beverage service operations to ensure a seamless guest experience.
• Train and mentor staff in service excellence and team collaboration for optimal results.
• Develop and implement strategic initiatives to improve service efficiency and guest satisfaction.
• Maintain inventory levels and order supplies as necessary to meet service demands.
• Coordinate with the kitchen to ensure timely and accurate order delivery for patrons.
• Enforce health and safety regulations to provide a safe environment for staff and guests.
• Resolve guest complaints proactively and professionally to ensure customer satisfaction.
• Conduct regular staff meetings to communicate goals, updates, and feedback.
• Create detailed service reports and manage administrative tasks as needed.
• Collaborate with management to design and promote new menu items or specials.
• Ensure all equipment is operational and liaise with maintenance for timely repairs.
• Organize special events and coordinate logistics to ensure they run smoothly.

Requirements

• Proven experience in food and beverage management or a similar hospitality role.
• Outstanding leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills to interact effectively with guests.
• Strong knowledge of food safety regulations and industry best practices.
• Ability to work in a high-pressure environment while remaining professional and composed.
• Flexibility to work evenings, weekends, and holidays as job requires.
• Familiarity with POS systems and inventory management software is advantageous.