Store manager 04N25

The Store Manager plays a pivotal role in ensuring the smooth operation of the retail store. This position requires an individual who is adept at managing day-to-day operations, leading a team, and achieving sales targets. The Store Manager is responsible for driving store profitability by optimizing sales performance, providing excellent customer service, and maintaining high operational standards. They will develop strategies to improve store performance and will work closely with staff to ensure a positive shopping experience for customers. This role is crucial for translating the company's vision into reality at the ground level, ensuring brand consistency, and overseeing the management of resources and inventory. The Store Manager must be proactive, possess excellent communication skills, and have the ability to inspire and motivate a team.

Responsibilities

• Oversee the day-to-day operational management of the retail store.
• Ensure optimal staff scheduling to meet customer service goals.
• Motivate and develop the team to achieve sales targets and growth.
• Implement strategic initiatives to improve store performance and profitability.
• Monitor inventory levels and coordinate restocking as necessary.
• Ensure compliance with health, safety, and security standards within the store.
• Handle customer complaints and queries effectively, ensuring customer satisfaction.
• Maintain visual merchandising and store presentation standards.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Conduct performance appraisals and provide ongoing feedback and training to staff.
• Liaise with the head office to ensure accurate reporting and communication.
• Develop and implement store-specific marketing strategies to increase market share.

Requirements

• Bachelor’s degree in Business Administration, Retail Management, or related field preferred.
• At least three years of proven experience in a retail management role.
• Strong leadership and team management skills are essential.
• Excellent interpersonal and communication skills for customer service and team coordination.
• Proficiency in retail management software and reporting tools preferred.
• Ability to work under pressure and handle challenging situations effectively.
• Strong analytical and problem-solving skills to drive store performance.