Product Owner - Servicing (225-923)

We are seeking a dedicated and experienced Product Owner - Servicing to join our dynamic team and drive strategic initiatives in our product servicing division. As a Product Owner, you will be the key player responsible for defining the vision of our service-related products and ensuring their alignment with the company's goals. You will work closely with various stakeholders, including product managers, developers, and various other teams, to prioritize features and deliver exceptional servicing solutions. Your expertise and insights will be crucial in maintaining product integrity and user satisfaction. If you are passionate about enhancing product servicing experiences and thrive in a fast-paced environment, we would love to hear from you!

Responsibilities

• Collaborate with stakeholders to define product servicing vision and roadmap.
• Prioritize the product backlog to align with strategic company objectives.
• Work closely with development teams to articulate user stories and requirements.
• Lead planning and execution of product servicing initiatives and releases.
• Analyze market trends to identify opportunities for product enhancements.
• Conduct regular reviews and assessments to ensure product servicing quality.
• Facilitate communication between operational teams to streamline servicing processes.
• Monitor competitor strategies and incorporate insights into product development.
• Engage with customers to gather feedback and foster positive relationships.
• Establish success criteria and metrics to measure product servicing performance.
• Develop training materials and conduct sessions for stakeholder education.
• Ensure compliance with industry standards and best practices in servicing.

Requirements

• Bachelor's degree in Business, Computer Science, or a related field required.
• Minimum 3 years of experience as a Product Owner or similar role essential.
• Proven knowledge of Agile methodologies and Scrum framework beneficial.
• Strong analytical skills with the capability to interpret complex data outcomes.
• Excellent communication skills, both written and verbal, are necessary.
• Ability to work collaboratively in a team-oriented and fast-paced environment.
• Experience with product management tools such as Jira or Trello is preferred.