Front Office Assistant (225-820)

The role of a Front Office Assistant is essential for any organization that values exceptional customer service and smooth operations. This position requires an individual who is amiable, organized, and has a knack for multitasking, as they are often the first point of contact for clients and visitors. As a Front Office Assistant, you will be responsible for managing the front desk area by greeting visitors, handling phone calls, and managing incoming and outgoing correspondence. Additionally, you play an important part in supporting the office staff with administrative tasks. Your positive energy and professionalism contribute greatly to the workplace environment, leaving a lasting impression on clients and visitors. If you have a passion for customer service and possess excellent organizational skills, this role might be perfect for you. Join a dynamic team where every day brings new challenges and opportunities to enhance your skills.

Responsibilities

• Greet and welcome visitors and clients with a friendly demeanor.
• Answer, screen, and forward incoming phone calls professionally.
• Provide basic and accurate information in-person and via phone or email.
• Ensure the reception area is tidy and presentable at all times.
• Receive, sort, and distribute daily mail and deliveries promptly.
• Maintain office security by following safety procedures and controlling access.
• Order and maintain inventory of office supplies and stationery.
• Schedule and coordinate appointments, meetings, and conference rooms.
• Support other administrative staff with clerical duties as needed.
• Manage basic inquiries and direct them to the relevant personnel.
• Assist with office projects and special tasks as assigned by management.
• Act as the point of contact for internal and external clients.

Requirements

• High school diploma or equivalent is required for this position.
• Proven work experience as a Receptionist or similar role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.
• Hands-on experience with office equipment, like printers and VoIP systems.
• Strong verbal and written communication skills are necessary.
• Excellent organizational and multitasking abilities are required.
• Customer-service oriented with a pleasant personality and professional appearance.