Front Desk Executive (225-922)

The Front Desk Executive is an integral part of any organization, serving as the first point of contact for visitors, guests, and clients. This role requires a highly organized, friendly, and professional individual who can handle a variety of administrative tasks with ease. The Front Desk Executive is responsible for maintaining an impeccable front office appearance, managing phone communications, and supporting staff members with administrative duties. This role demands excellent communication skills, an ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving. As the face of the company, the Front Desk Executive plays a crucial role in upholding the organization’s reputation and ensuring a positive experience for anyone who interacts with the front desk.

Responsibilities

• Greet and welcome visitors, guests, and clients with a friendly attitude.
• Answer, screen, and forward incoming phone calls in a timely manner.
• Maintain an organized and visually appealing reception area at all times.
• Handle incoming and outgoing mail, packages, and deliveries efficiently.
• Provide basic and accurate information in person and via phone or email.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Assist with administrative tasks such as data entry and filing as required.
• Manage and maintain office supplies inventory and place orders as needed.
• Ensure compliance with security procedures by monitoring visitor access.
• Coordinate with facilities management for office repairs and maintenance needs.
• Support the HR department with onboarding activities for new employees.
• Handle sensitive information with discretion and maintain confidentiality at all times.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent written and verbal communication skills for effective interaction.
• Experience with administrative and clerical procedures in an office setting.
• Strong organizational skills and attention to detail for managing tasks efficiently.
• Ability to be resourceful and proactive when issues arise at the front desk.
• Professional attitude and appearance, with a focus on customer service.