Freight Forwarding Sales Executive (225-906)

The role of a Freight Forwarding Sales Executive is a dynamic position within the logistics and supply chain industry. This professional is responsible for driving sales and expanding the customer base for freight forwarding services. Their work involves identifying potential clients, understanding their shipping needs, and offering tailored solutions to enhance their logistics operations. A Freight Forwarding Sales Executive must stay informed about market trends and competitor activities to strategically position their company's services. They cultivate relationships with key decision-makers in various industries, negotiate competitive rates, and ensure customer satisfaction, thereby contributing significantly to the company's growth and profitability.

Responsibilities

• Identify and target potential clients to increase the company’s freight forwarding sales.
• Develop and execute strategic plans to meet and exceed sales targets consistently.
• Conduct thorough market research to stay updated on competitor activities and trends.
• Build and maintain strong, long-lasting relationships with clients and stakeholders.
• Consult with clients to understand their shipping needs and provide tailored logistical solutions.
• Negotiate freight rates and contracts with clients to secure and close profitable business deals.
• Collaborate with operational teams to ensure exceptional service delivery to clients.
• Prepare and present sales reports, forecasts, and activities to senior management regularly.
• Attend industry conferences and events to promote company services and network.
• Keep abreast of new regulations and challenges in the logistics and shipping industry.
• Provide logistical solutions and logistics cost analyses for potential and existing clients.
• Ensure customer satisfaction by addressing concerns and providing excellent after-sales support.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field.
• Minimum of three years experience in sales, preferably in freight forwarding or logistics.
• Proven track record of meeting and exceeding sales targets and objectives.
• Strong understanding of freight forwarding, international shipping, and logistics operations.
• Excellent communication, negotiation, and interpersonal skills with clients and teams.
• Ability to perform market research and analysis on competitors and industry trends.
• Proficiency in CRM software and other sales management tools for tracking leads.