E-Commerce Executive (225-918)

The E-Commerce Executive plays a crucial role in managing and optimizing the online business presence for a company. This position involves planning and executing effective audience engagement strategies as well as sales and marketing campaigns to drive traffic and boost website sales. An E-Commerce Executive works collaboratively with various departments to enhance customer satisfaction and meet organizational goals. They possess deep understanding of online marketing principles and the latest e-commerce trends. They are responsible for analyzing sales performance metrics, maintaining inventory levels, and ensuring a seamless purchasing experience for customers. Their objective is to drive sustainable growth through data-driven insights while maintaining an excellent brand reputation online.

Responsibilities

• Develop and implement innovative e-commerce strategies to drive online sales growth.
• Manage online product listings, ensuring accurate product descriptions and pricing updates.
• Coordinate with marketing teams to execute promotional campaigns across digital platforms.
• Analyze sales data to derive meaningful insights and recommend actionable improvements.
• Oversee inventory management and coordinate with supply chain teams to maintain stock levels.
• Enhance website user experience by implementing best practices related to e-commerce design.
• Collaborate with the customer service team to address customer inquiries and resolve issues promptly.
• Monitor competitor activities to identify market trends and adjust strategies accordingly.
• Optimize online content to improve search engine visibility and drive organic traffic.
• Track and report on performance metrics, including conversion rates and return on investment.
• Implement secure payment solutions to facilitate safe and smooth customer transactions.
• Ensure compliance with e-commerce regulations and best practices at both national and international levels.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field is preferred.
• Proven experience in an e-commerce role with successful sales improvement track record.
• Strong understanding of e-commerce platforms like Shopify, Magento, or WooCommerce.
• Proficiency in digital marketing tools and analytics platforms such as Google Analytics.
• Excellent organizational skills with ability to manage multiple tasks and projects concurrently.
• Exceptional verbal and written communication skills for effective team and customer interaction.
• Strong analytical skills for interpreting sales data and market trends effectively.
• High level of attention to detail in managing product listings and website updates.