Job Description

We are seeking a professional, seasoned Telecaller to join our dynamic team. As a Telecaller, you will be responsible for making outbound calls to potential customers, promoting our services, and generating leads. Your great communication skills and persuasive ability will be key in building positive client relationships and reaching sales targets. The ideal candidate will have excellent interpersonal skills, a pleasant phone demeanor, and the persistence to engage clients effectively. You will play a crucial role in expanding our customer base and enhancing our market presence. If you have a passion for sales and communication and enjoy working in a fast-paced environment, we encourage you to apply.


Responsibilities

  • Make outbound calls to potential clients to generate leads and sales opportunities.
  • Develop and sustain productive relationships with prospective and existing customers over the phone.
  • Promote and explain our products and services to meet clients' diverse needs.
  • Document and update customer records in detailed and accurate manner.
  • Follow up on leads and inquiries to maximize sales potential.
  • Receive and resolve customer complaints or issues effectively and efficiently.
  • Collaborate with the sales team to close deals and meet target quotas.
  • Conduct customer satisfaction surveys and collect feedback for improvement.
  • Stay updated with product knowledge and industry trends for better service delivery.
  • Meet monthly and quarterly sales targets as set by the management.
  • Maintain high customer satisfaction by providing exceptional telephonic support.

Requirements

  • High school diploma or equivalent; a degree is a plus.
  • Proven work experience as a telecaller or similar role in sales.
  • Excellent communication and interpersonal skills to connect with customers.
  • Ability to handle rejection and remain positive during challenging calls.
  • Proficient in using basic computer software and CRM systems.
  • Strong sales and negotiation skills to close deals effectively.
  • Ability to work independently and in a team to achieve targets.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Maharashtra
Company Website: https://www.talentmate.com Job Function: Call Center Operations
Company Industry/
Sector:
Recruitment & Staffing

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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